Hi All,

we have an Exchange 2013 DAG and a few PF databases. If users want to create a new Folder or subfolder they receive following mesage in Outlook. "Cannot create the folder". If I create the folder in the ECP the folder will be created with the message "The process failed to get the correct properties". The folder is visible in Outlook but not accessible.

Users has owner permissions and just a few folders are concerned, its not a general problem. I have already done an integrety check, defrag and a soft repair on all PF databases, and all databases are healthy. No errors and warnings in the logfiles.

Does anyone has an idea?

Thanks

Best regards,
Dirk

• Edited by DServ Wednesday, April 01, 2015 8:31 AM

When you said, "just a few folders are concerned", that made me think you could delete those folders and re-create them. MY apologies if I was mistaken.

can you verify permission in ADSI? And to be clear, no one can create sub's within these specific folders but other folders are ok? I'm leaning towards something wonky with permissions, hence, my inclination to re-create those folders if possible. Can you run { Get-PublicFolderClientPermission -Identity "path to folder" -Server "servername" }and verify the permissions here? also run the Get-PublicFolderAdministrativePermission to verify admins have this access.

I've had a problem in the past where I've had to push permission down via ADSI edit because no other method would work for me.

• Edited by Josh Lavely Wednesday, April 01, 2015 12:27 PM Left out a param

The permissions in ADSI Edit are ok. 

Ive tried to inherit the permissions on the root public folder and ran the "AddUsersToPFRecursive.ps1" script, it works only at the Primary Hierarchy and not at the secondary. On folders at the secondary hierarchy I received "RPC call failed to sync public folder".

Has anyone an idea? It seems that something is broken from the primary to the secondary hierarchy.

• Edited by DServ Thursday, April 02, 2015 9:20 AM typo

Update: The Public Folder primary hierarchy isnt synchronizing with the secondary hierarchy. The log files show timeouts. The issue isnt fixed in CU8. Microsoft Premier Support is working on it.

https://support.microsoft.com/en-us/kb/3040681

Dirk

Solution: Move the Primary Public Folder mailbox to an own database. This will solve replication and performance issues with the PF structure.

Regards,

• Marked as answer by DServ Wednesday, April 29, 2015 7:05 AM

Hi, I have the same error on Exchange 2013. Exact same symptoms from Outlook and ECP. 

We have several public folder mailboxes split into a Primary and Secondary Hierarchy.

Can you confirm what you mean by "Move the the Primary Public Folder mailbox?" Currently both our Public and Secondary Herirachy are located in a single Public Folder Database. Do you mean you split these into two?

Any assistance would be greatly appreciated. Thanks.

(Am also going to try installing CU9 to see if that resolves the issue).