Hello,

We approved the following Office updates back in December and since then, our users cannot click radio buttons in Word documents. This month, we pushed all updates stated in the following article: https://support.microsoft.com/en-us/kb/3025036

We've also removed .exd files from users' computers and this still hasn't resolve our issue. This is critical for us as we use these documents across the entire organization. Please help!

I've tested this both on Office 2013 click-to-run and Office 2010 with the same results. 2013 is the latest version and I've deleted .exd for this as well, using Fix It, script and manually.

Update   for Microsoft Excel 2010 (KB2589348) 32-Bit Edition

Update   for Microsoft Excel 2010 (KB2889935) 64-Bit Edition

Update   for Microsoft Lync 2013 (KB2899507) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition

Update   for Microsoft Office 2010 (KB2589386) 64-Bit Edition

Update   for Microsoft Office 2010 (KB2597089) 32-Bit Edition

Update   for Microsoft Office 2010 (KB2687275) 64-Bit Edition

Update   for Microsoft Office 2010 (KB2837602) 64-Bit Edition

Update   for Microsoft Office 2010 (KB2883019) 32-Bit Edition

Update   for Microsoft Office 2010 (KB2889818) 32-Bit Edition

Update   for Microsoft Office 2010 (KB2910896) 32-Bit Edition

Update   for Microsoft Office 2013 (KB2837654) 32-Bit Edition

Update   for Microsoft Office 2013 (KB2881008) 32-Bit Edition

Update   for Microsoft Office 2013 (KB2889857) 32-Bit Edition

Update   for Microsoft Office 2013 (KB2899493) 32-Bit Edition

Update   for Microsoft Office 2013 (KB2899510) 32-Bit Edition

Update   for Microsoft Office Outlook 2007 Junk Email Filter (KB2899525)

Update   for Microsoft Office Outlook 2007 Junk Email Filter (KB2920789)

Update   for Microsoft Office PowerPoint 2007 (KB2597972)

Update   for Microsoft OneDrive for Business (KB2899513) 32-Bit Edition

Update   for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition

Update   for Microsoft Outlook 2013 (KB2899504) 32-Bit Edition

Update   for Microsoft PowerPoint 2010 (KB2878251) 64-Bit Edition

Update   for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition

Update   for Microsoft Visio 2013 (KB2899497) 32-Bit Edition Security   Update for Microsoft Excel 2010 (KB2910902) 32-Bit Edition Security   Update for Microsoft Office 2007 suites (KB2596927) Security   Update for Microsoft Office 2007 suites (KB2920790) Security   Update for Microsoft Office 2007 suites (KB2920792) Security Update for Microsoft Office 2010 (KB2553154) 32-Bit Edition Security   Update for Microsoft Office Excel 2007 (KB2984942) Security   Update for Microsoft Office Word 2007 (KB2899527) Security   Update for Microsoft Office Word 2007 (KB2920793) Security   Update for Microsoft Word 2010 (KB2899519) 32-Bit Edition

• Edited by Larry Dellinger 11 hours 13 minutes ago