Hi,
Please try the following method and then check if this issue persists:
1. Close all programs.
2. Right click on the Start button of Windows and choose: Command Prompt (Admin).
3. In the command prompt window type:
sfc /scannow
4. Wait until the process completes.
5. Restart your computer and test it again.
Regards,
Steve Fan
Forum Support
Hi,
Just checking in to see if the information was helpful. Please let us know if you would like further assistance.
Best Regards,
Steve Fan
Forum Support
Hi,
I'm marking the reply as answer.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Best Regards,
Steve Fan
TechNet Community Support