I have exchange 2003 with SP2 installed and working well. Mobile devices and service activated and all looks good. I go to the ipad or iphone and setup a new exchange email account, fill in all the details, and DO GET confirmation that the name has been accepted and verified. When I try to login, I get the dreaded 'Cannot Get mail. The connection to the server failed'

Can you open ADUC, go to the properties of the user, security tab, advanced and see if inheritance is checked. If you don't see the security tab make sure your ADUC has advanced features checked in the menu.James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

Please run the connection test for <label for="testSelectWizard_ctl09_onPremSelectionList_radioEas">Exchange ActiveSync, and let me know what error is returned. </label> Thanks. <label for="testSelectWizard_ctl09_onPremSelectionList_radioEas"></label>Fiona Liao TechNet Community Support

ExRCA is testing Exchange ActiveSync. The Exchange ActiveSync test failed. Test Steps Attempting to resolve the host name exchange.sherif-clothing.com in DNS. The host name resolved successfully. Additional Details IP addresses returned: 196.201.244.149 Testing TCP port 443 on host exchange.sherif-clothing.com to ensure it's listening and open. The specified port is either blocked, not listening, or not producing the expected response. Tell me more about this issue and how to resolve it Additional Details A network error occurred while communicating with the remote host.

ExRCA is testing Exchange ActiveSync. The Exchange ActiveSync test failed. Test Steps Attempting to resolve the host name exchange.sherif-clothing.com in DNS. The host name resolved successfully. Additional Details IP addresses returned: 196.201.244.149 Testing TCP port 443 on host exchange.sherif-clothing.com to ensure it's listening and open. The specified port is either blocked, not listening, or not producing the expected response. Tell me more about this issue and how to resolve it Additional Details A network error occurred while communicating with the remote host. So the port 443 is not available. However it is strange since other mobile devices are working fine. Any other information? Fiona Liao TechNet Community Support