Hi There,

I have been using eM client to connect to an exchange server with no problems for months. The reason I chose eM Client was because it was free (ha) and it could sync my email, calendar and contacts using Exchange Web Services (EWS).

But then I decided to make the plunge and get myself an Office account so I could use Outlook. The problem is I just can't connect. I have to use a address in eM client that ends with ews/exchange.asmx to connect, but for there is no option to that in outlook.

Thanks for any help.

Mike

(Also, in case I am in the wrong place, I was referred here after I posted @ answers.microsoft.com)

Exchange 2013?  The problem is likely that you don't have Outlook Anywhere properly configured.  It should be configured properly out of the box, but without any additional information it's hard for me to tell.

Hi Mike,

Is there any update on this thread?

As Ed mentioned, have you checked the settings of outlook anywhere ?

In addition, you can refer to the following article to configure:

Configure Outlook Anywhere in Outlook 2013

Best regards,

Sorry for the delay in getting back to you guys ...

Just for a stab in the dark, I tried installing Outlook on Mac and worked perfectly using the webmail address. Auto discovery worked like a charm (I guess).

I even used the Microsoft Connectivity Analyzer and got it to connect to my server so I am completely stumped. 

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Then ... just to make things even crazier. I tried setting up outlook by letting it configure the settings. plugged in my email address and password, it prompted me for a password, I plugged in my domain\username then password ad it worked. But then it told me Outlook had to restart. Once restarted ... back to the same hours. 

Could I send one of you guys a screenshot of my Connectivity Analyzer and you can see what I am missing? 

The fact that Mac Outlook works tells you that Exchange Web Services works.

Outlook will use Outlook Anywhere.