Can't sync school one drive account to one drive for business desktop app

Hi,

I have office 365 pro plus and Microsoft for business provided by school. I just downloaded windows 10, and I can't seem to sync my one drive account (.edu email) to my desktop app. After I paste my library URL, i type in my log in credentials on the next page and get an error message saying "We are unable to sign you into office. Please access your documents through the browser." The one drive (the non business app that came with the computer) had already connected to my old one drive account ,which I don't use anymore, when I logged into my laptop using my microsoft account (email that wasn't my .edu email). Is this a compatibility issue, or is there something I'm doing wrong? Thank you!


August 14th, 2015 10:47am

one drive and one drive for business is different two thing, one drive for business is required office 365 account, neither one drive just needs live id, so, you can't sync them.

KR

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August 17th, 2015 2:06am

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