Can't remove move request - Failed to communicate with the mailbox database
I have tried to move a mailbox from one Exchange 2010 server to another Exchange 2010 server which failed (due to a mail item being larger than our maximum limit). I tried to remove the Move Request but it failed with the message as below. Both the
source and target databases are mounted and still in use. Can I force remove the Move Request?
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Microsoft Exchange Error
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Action 'Remove Move Request' could not be performed on object 'Mailbox User'.
Mailbox User
Failed
Error:
Failed to communicate with the mailbox database.
MapiExceptionCallFailed: Unable to save changes. (hr=0x80004005, ec=-1515)
Diagnostic context:
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=3159]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=644][latency=0]
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropWriteStream [45]
Lid: 27962 ROP: ropSaveChangesMessage [12]
Lid: 17082 ROP Error: 0xFFFFFA15
Lid: 18273
Lid: 21921 StoreEc: 0xFFFFFA15
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg ----
Lid: 1238 Remote Context Overflow
Lid: 21970 StoreEc: 0x8004010F PropTag: 0x668F0040
Lid: 21970 StoreEc: 0x8004010F PropTag: 0x678A0102
Lid: 21970 StoreEc: 0x8004010F PropTag: 0x668F0040
Lid: 21970 StoreEc: 0x8004010F PropTag: 0x681A000B
Lid: 21970 StoreEc: 0x8004010F PropTag: 0x676E0003
Lid: 21970 StoreEc: 0x8004010F PropTag: 0x67F4000B
Lid: 21970 StoreEc: 0x8004010F PropTag: 0x676E0003
Lid: 21970 StoreEc: 0x8004010F PropTag: 0x67870102
Lid: 21970 StoreEc: 0x8004010F PropTag: 0x668F0040
Lid: 30449 StoreEc: 0xFFFFFA15
Lid: 40947 StoreEc: 0xFFFFFA15
Lid: 45309 StoreEc: 0xFFFFFA15
Lid: 45987 dwParam: 0x1A7AB2
Lid: 47913 StoreEc: 0xFFFFFA15
Lid: 45987 dwParam: 0x1A6A16
Lid: 47913 StoreEc: 0xFFFFFA15
Lid: 64297 StoreEc: 0xFFFFFA15
Lid: 43607
Lid: 5041 StoreEc: 0xFFFFFA15
Lid: 4465 StoreEc: 0xFFFFFA15
Lid: 6926 StoreEc: 0xFFFFFA15
Lid: 1750 ---- Remote Context End ----
Lid: 31418 --- ROP Parse Done ---
Lid: 21457
Lid: 19665 StoreEc: 0xFFFFFA15
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OK
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January 11th, 2011 5:00am
Hi,
Did you tried to remove move-request by powershell cmdlet ? , Please use below both way to remove it and test.
Clear or Remove Move Requests::
http://technet.microsoft.com/en-us/library/dd351276.aspx
Also have a look of way to move mailbox's in E2K10 :
http://msexchangeteam.com/archive/2010/07/19/455550.aspx
Please update result !Anil
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January 11th, 2011 6:35am
Yes I have tried to remove the move request using the management console and management shell as described in the links you provided.
January 11th, 2011 6:54am
Hi Cats Solutions,
Please run the cmdlet Get-MoveRequest | fl to check the details about the failed Remove Request, then run the cmdlet
Remove-MoveRequest -MoveRequestQueue "TargetDatabase value" -MailboxGuid "ExchangeGuid value"
http://technet.microsoft.com/en-us/library/dd335149.aspx
Please also delete other completed Move Requests.
If it still fails, please run the cmdlet Get-MailboxStatistics -Database "TargetDatabase value" to see whether it works or not.
And please check whether there are related error events in the Event Viewer.
Do you have anti-virus software installed(e.g. GFI) on the Exchange server? If yes, please disable it or uninstall it to test.
Frank Wang
TechNet Subscriber Support
in forum
If you have any feedback on our support, please contact
tngfb@microsoft.com
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January 12th, 2011 3:18am
Hi Cats Solutions,
Any updates on your issue?Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
January 13th, 2011 4:49am
Hi Cats Solutions,
Any updates?Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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January 14th, 2011 4:44am