Error 1402. Setup cannot open the registry key

UNKNOWN\Components\8BEFF...and a very long number

Verify that you have sufficient permissions to access the registry or contact Microsoft Product support Services(PSS) for Assistance.

 

I installed OFFICE 2010 BETA in February over OOFICE 2007.

I have used CLEAN2R and WINDOWS INSTALL CLEANUP and deleted OFFICE entries in the Registry with regedit to no avail.

Can anyone help what to do next?

• Moved by David Wolters Tuesday, July 13, 2010 3:52 AM Wrong Forum (From:Office 2010 Beta (Archive))
• Merged by David Wolters Tuesday, August 10, 2010 8:30 PM Duplicate thread, same user. Answered in this thread

Can't install OFFICE 2010 due to a permisson

I get...

Error 1402. Setup cannot open the registry key

UNKNOWN\Components\8BEFF...and a very long number

Verify that you have sufficient permissions to access the registry or contact Microsoft Product support Services(PSS) for Assistance.

I installed OFFICE 2010 BETA in February over OFFICE 2007.

I have used CLEAN2R and WINDOWS INSTALL CLEANUP and deleted OFFICE entries in the Registry with regedit to no avail.

Can anyone help what to do next?

Hi,

 

This issue occurs as the user does not have permission to access the registry subkey. Try the steps below and install Office 2010 again.

 

Reset permissions

========================

This step will reset the permission settings on this system, which may take some time. Your patience is highly appreciated.

 

Step 1: Download SubInACL (SubInACL.exe)

-----------------------------------------

1. Please download the "subinacl.msi" from the following link and save the installation patch on the Desktop:

 

http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en#AffinityDownloads

 

2. Please go to the Desktop and double click the downloaded file to install it.

3. Please select "C:\Windows\System32" as the destination folder during the installation (Note: We assume C:\ is the system partition). Later we will use this tool to reset the current permission settings on the machine.

 

Step 2:

-------

1. Click "Start", "Run", type: "notepad C:\reset.cmd" (without quotations) and press "Enter". Choose "Yes" when you are prompted.

2. Copy the following commands and then paste them into the opened Notepad window:

 

@echo off

 

secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose

secedit.exe /analyze /db C:\WINDOWS\sectest.db /cfg C:\WINDOWS\inf\defltwk.inf /log C:\WINDOWS\security\logs\secanalyze.log

secedit.exe /configure /db C:\WINDOWS\sectest.db /cfg C:\WINDOWS\inf\defltwk.inf /log C:\WINDOWS\security\logs\secrepair.log

 

cipher /A /D c:\windows\system32\catroot\*.*

cipher /A /D C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\*.*

 

Subinacl /service wuauserv /sddl=D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)

Sc sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)

 

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f

subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f

subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f

subinacl /subdirectories %SystemDrive% /grant=administrators=f

 

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f

subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f

subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f

subinacl /subdirectories %SystemDrive% /grant=system=f

 

@Echo =========================

@Echo Finished.

@Echo =========================

@pause

 

3. After pasting the above commands, please close the "Notepad" window. Choose "Yes" when prompted to save the file.

5. You will see a DOS-like window processing the request.

 

(NOTE: This step may take several minutes, please be patient. When it is finished, you will be prompted with "Finished, press any key to continue".)

4. Click "Start", "Run", type: "C:\reset.cmd" (without quotations) and press "Enter" to run the commands pasted.

 

 

Sally Tang

 

• Marked as answer by Sally Tang Wednesday, June 23, 2010 4:21 AM

thx bro this really worked for me thx thx

Hi,

I followed your steps, but i did not see a DOS like window proceeding the request. Please help.

Thank You

Hi,

I followed your steps, but i did not see a DOS like window proceeding the request. Please help.

Thank You

Also what do i save the file as, can i save the notepad file as any name, or does it have to be a specific name?

If so please tell me the file name.

Many Thanks :)

Thanks

Your script is the bomb. I can now bring the vp's laptop all fixed because of you.