Hi,

We have a user who created a number of calendar appointments for a shared Calendar.  He receives reminders for these, but the appointments don't appear in the shared calender (or his calendar) and no other members of his team who have access to the calendar receive the reminders.  When the reminder pops up, he can view the appointment and it appears normal - it just doesn't show in the calendar.

The appointments are very important and we need to somehow restore the corresponding calendar entries so that they're viewable to him and his team, and reminders are recieved by everyone.

I'm aware of the /cleanreminders switch but can't find anything to allay my fears that these reminders won't be seen as "rogue" and deleted leaving us with no record of the reminders.

I've used the scanpst tool against the ost files he uses, although I've been advised the scan may need to be run several times so waiting to schedule this in with the user.

Worst case scenario is that the reminders are accidently deleted and there is no record of these at all, at least at the moment, one person receives these so they're not running completely blind.

Anyone else had this or have any ideas?

Thanks,

Paul

I would have suggested Outlook.com /cleanreminders.

I recommend that you post this in the Outlook Forum:  http://social.technet.microsoft.com/Forums/en-US/outlook/threads

Hi,

Outlook.exe /cleanreminders switch will clear and regenerate reminders.

Does this problem occurred for just one user?

I suggest the following several methods to check this issue.

• Open outlook with command: outlook.exe /cleanviews, this command will restore default views. All custom views you created are lost.
• Switch outlook to online mode.
• Check in OWA.

Best Regards.

Hi,

Outlook.exe /cleanreminders switch will clear and regenerate reminders.

Does this problem occurred for just one user?

I suggest the following several methods to check this issue.

• Open outlook with command: outlook.exe /cleanviews, this command will restore default views. All custom views you created are lost.
• Switch outlook to online mode.
• Check in OWA.

Best Re

Just a stupid question: Did he create the appointments in the correct calendar, or by mistake in another possibly a personal calendar?

Hope that helps.

Regards
Pano

It was the correct calendar, we checked all the ones he uses and when the notifications pop up it confirms they're where they should be, just not viewable without the notification.

Kind Regards,

Paul