COnnectivity Test Failed during Exchange hybrid prechecks

For some reason my autodiscovery is looking at my mail provider's details. Can somehelp please?

 
 The Microsoft Connectivity Analyzer is testing Exchange ActiveSync.  
  The Exchange ActiveSync test failed.
 
 Additional Details
 
Elapsed Time: 1167 ms.  

 Test Steps
 
 Attempting the Autodiscover and Exchange ActiveSync test (if requested).
  Testing of Autodiscover for Exchange ActiveSync failed.
   Additional Details
  Elapsed Time: 1166 ms.  
 Test Steps
   Attempting each method of contacting the Autodiscover service.
  The Autodiscover service couldn't be contacted successfully by any method.
   Additional Details
  Elapsed Time: 1166 ms.  
 Test Steps
   Attempting to test potential Autodiscover URL https://tccogere.com:443/Autodiscover/Autodiscover.xml
  Testing of this potential Autodiscover URL failed.
   Additional Details
  Elapsed Time: 416 ms.  
 Test Steps
   Attempting to resolve the host name tccogere.com in DNS.
  The host name resolved successfully.
   Additional Details
  IP addresses returned: 66.96.145.128
Elapsed Time: 109 ms.  
 Testing TCP port 443 on host tccogere.com to ensure it's listening and open.
  The port was opened successfully.
   Additional Details
  Elapsed Time: 79 ms.  
  Testing the SSL certificate to make sure it's valid.
  The SSL certificate failed one or more certificate validation checks.
   Additional Details
  Elapsed Time: 228 ms.  
 Test Steps
   The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server tccogere.com on port 443.
  The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
   Additional Details
  Remote Certificate Subject: CN=*.globat.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)14, OU=GT65699811, SERIALNUMBER=NUFyellDmbOElpF70CAifUfpNNcJWfM8, Issuer: CN=RapidSSL CA, O="GeoTrust, Inc.", C=US.
Elapsed Time: 207 ms.  
 Validating the certificate name.
  Certificate name validation failed.
   Tell me more about this issue and how to resolve it
 
 Additional Details
  Host name tccogere.com doesn't match any name found on the server certificate CN=*.globat.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)14, OU=GT65699811, SERIALNUMBER=NUFyellDmbOElpF70CAifUfpNNcJWfM8.
Elapsed Time: 0 ms.  
Attempting to test potential Autodiscover URL https://autodiscover.tccogere.com:443/Autodiscover/Autodiscover.xml
  Testing of this potential Autodiscover URL failed.
   Additional Details
  Elapsed Time: 354 ms.  
  Test Steps
   Attempting to resolve the host name autodiscover.tccogere.com in DNS.
  The host name resolved successfully.
   Additional Details
  IP addresses returned: 66.96.145.128
Elapsed Time: 64 ms.  
Testing TCP port 443 on host autodiscover.tccogere.com to ensure it's listening and open.
  The port was opened successfully.
   Additional Details
  Elapsed Time: 59 ms.  
  Testing the SSL certificate to make sure it's valid.
  The SSL certificate failed one or more certificate validation checks.
  Additional Details
  Elapsed Time: 229 ms.  
 Test Steps
   The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover.tccogere.com on port 443.
  The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
   Additional Details
  Remote Certificate Subject: CN=*.globat.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)14, OU=GT65699811, SERIALNUMBER=NUFyellDmbOElpF70CAifUfpNNcJWfM8, Issuer: CN=RapidSSL CA, O="GeoTrust, Inc.", C=US.
Elapsed Time: 207 ms.  
  Validating the certificate name.
  Certificate name validation failed.
   Tell me more about this issue and how to resolve it
   Additional Details
  Host name autodiscover.tccogere.com doesn't match any name found on the server certificate CN=*.globat.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)14, OU=GT65699811, SERIALNUMBER=NUFyellDmbOElpF70CAifUfpNNcJWfM8.
Elapsed Time: 0 ms.  
  Attempting to contact the Autodiscover service using the HTTP redirect method.
  The attempt to contact Autodiscover using the HTTP Redirect method failed.
   Additional Details
  Elapsed Time: 180 ms.  
Test Steps
   Attempting to resolve the host name autodiscover.tccogere.com in DNS.
  The host name resolved successfully.
   Additional Details
  IP addresses returned: 66.96.145.128
Elapsed Time: 9 ms.  
 Testing TCP port 80 on host autodiscover.tccogere.com to ensure it's listening and open.
  The port was opened successfully.
   Additional Details
  Elapsed Time: 58 ms.  
 The Microsoft Connectivity Analyzer is checking the host autodiscover.tccogere.com for an HTTP redirect to the Autodiscover service.
  The Microsoft Connectivity Analyzer failed to get an HTTP redirect response for Autodiscover.
   Additional Details
  A Web exception occurred because an HTTP 404 - NotFound response was received from Unknown.
HTTP Response Headers:
Connection: keep-alive
Keep-Alive: timeout=30
Accept-Ranges: bytes,bytes
Content-Length: 767
Content-Type: text/html
Date: Wed, 02 Sep 2015 13:56:34 GMT
Last-Modified: Fri, 20 Jun 2014 19:46:10 GMT
Server: Apache/2
Age: 0
Elapsed Time: 111 ms.  
  Attempting to contact the Autodiscover service using the DNS SRV redirect method.
  The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.
   Additional Details
  Elapsed Time: 78 ms.  
 Test Steps
   Attempting to locate SRV record _autodiscover._tcp.tccogere.com in DNS.
  The Autodiscover SRV record wasn't found in DNS.
   Tell me more about this issue and how to resolve it
 Additional Details
  Elapsed Time: 78 ms.  
 Checking if there is an autodiscover CNAME record in DNS for your domain 'tccogere.com' for Office 365.
  Failed to validate autodiscover CNAME record in DNS. If your mailbox isn't in Office 365, you can ignore this warning.
   Tell me more about this issue and how to resolve it
   Additional Details
  There is no Autodiscover CNAME record for your domain 'tccogere.com'.
Elapsed Time: 137 ms
 
 
 
 
 
 
 

September 2nd, 2015 10:14am

Hi,

This forum is for general questions and feedback related to Outlook client. Since your question is more related to autodiscover, I'd recommend you post a new question to the following forum for further assistance:

https://social.technet.microsoft.com/Forums/office/en-US/home?category=exchangeserver

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Steve Fan
TechNet Community Support

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September 4th, 2015 4:26am

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