CCR Installation strange error - Failed to bring the resource online
Hi all,i've strange problem with installing Exchange 2007 CCR. During Active Clustered Mailbox Server installation the setup failed with ona of the following errors (I tried to install it several times):- Cluster Common Failure Exception: The cluster resource could not be brought online by the resource monitor. (Exception from HRESULT: 0x8007139A)OR- Clustered mailbox server 'ATLAS' is not in an started (online) state (Pending). The cluster resource 'First Storage Group/Mailbox Database (ATLAS)' is in state (Failed).When I observed the setup and cluster logs, it seemed to me that the setup is really "impatient" and errored too early - few secconds after the error the Mailbox Database start successfully. However, the exBPA return the error saying the setup was not completed successfully (indeed :-)In the EventLog there are following errors:-----Log Name: ApplicationSource: MSExchangeSetupDate: 24.2.2009 19:43:26Event ID: 1002Task Category: Microsoft Exchange SetupLevel: ErrorDescription:Exchange Server component Clustered Mailbox Server failed. Error: Error:Cluster Common Failure Exception: The cluster resource could not be brought online by the resource monitor. (Exception from HRESULT: 0x8007139A)The cluster resource could not be brought online by the resource monitor. (Exception from HRESULT: 0x8007139A)-----Log Name: ApplicationSource: MSExchange ClusterDate: 24.2.2009 19:43:26Event ID: 1003Level: Error Description:Clustered Mailbox Server: ATLASPhysical Server: ANDROMEDAFailed to bring the resource Second Storage Group/Public Folder Database (ATLAS) online.-----Log Name: ApplicationSource: MSExchange ClusterDate: 24.2.2009 19:43:26Event ID: 1011Level: Error Description:Second Storage Group/Public Folder Database (ATLAS): The RPC call to the service to bring the cluster resource online failed.-----Log Name: ApplicationSource: MSExchangeISDate: 24.2.2009 19:43:25Event ID: 9518Level: Error Description:Error 0x8004010f starting Storage Group /DC=cz/DC=uhk/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=UHK/CN=Administrative Groups/CN=Exchange Administrative Group (FYDIBOHF23SPDLT)/CN=Servers/CN=ATLAS/CN=InformationStore/CN=Second Storage Group on the Microsoft Exchange Information Store. MDB failed to start. -----Log Name: ApplicationSource: MSExchangeISDate: 24.2.2009 19:43:25 Event ID: 9519Level: Error Description:Error 0x8004010f starting database "Second Storage Group\Public Folder Database" on the Microsoft Exchange Information Store. -----However, few second after those errors, the following Event is logged and in the Failover Cluster Management the Exchange Application is "green" with all resources online:-----Log Name: ApplicationSource: MSExchangeIS Public StoreDate: 24.2.2009 19:43:27Event ID: 9523Description:The Microsoft Exchange Database "Second Storage Group\Public Folder Database" has been started. Database File: F:\ExchangeData\Second Storage Group\Public Folder Database.edb Transaction Logfiles: F:\ExchangeData\Second Storage Group\ Base Name (logfile prefix): E01 System Path: F:\ExchangeData\Second Storage Group\ -----Please, can anybody help me to identificate the problem?Thanks,R.*R.*
February 24th, 2009 10:27pm

Moreover, this "half installe" Exhcange can be correctly uninstalled via "Setup.com /mode:uninstall /removeCMS /CMSName:<CMSName>" command... Thus I thing the only problem is in bad "timing" the setup checks the resources goes online...I spent all day to ty to install the Active Mailbox Server, oof!R.*
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February 24th, 2009 10:39pm

Please uninstall the failed installation and also use the steps below to remove all traces of exchange: a. Under HKEY_LOCAL_Machine\System\CurrentControlSet, deleted all MSExchange* keys b. Also delete HKEY_LOCAL_Machine\Software\Microsoft\Exchange Key c. Delete all exchange binaries, by default the binaries are installed under C:\Program Files\Microsoft\Exchange Server d. Delete all the exchange resources from Cluster Admin e. Remove the clustered machine name in ADUC f. Remove the Clustered Domain Machine Name (CMS) from ADSIEDIT in Exchange Configuration Container g. Check DNS, if theres duplicate DNS record for the CMS, delete it Now, lets use another way to install CCR: a. Please install the passive copy of the exchange 2007 CCR on both nodes first b. Then open Cluster Admin and bring all the resources online successfully c.Run the following command to turn one of the passive nodes to active node Setup.com /newcms /cmsname:<NameofClusteredMailboxServer> /cmsipaddress:<IPAddressofClusteredMailboxServer> d. Then, a reboot will be required, please see the To use Setup to install the active clustered Mailbox role in a CCR environment on Windows Server 2008 section in this article
February 25th, 2009 10:06am

Hello James,thanks for advise, it seems terrible to me :) However, I'm going to try it, and I'll post the result.R.*R.*
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February 25th, 2009 12:47pm

Hello James,Unfortunatelly, your way to install CCR goes to the same error (HRESULT: 0x8007139A) with the nearly same symptoms. There is just one difference - the error during starting the database is0x97e (it was0x8004010f before). I hope I'll be able to correctly uninstall it :-)What to do now?Thanks,R.*
February 25th, 2009 6:36pm

Was the issue happened when you tried to install the passive node, or when you tried to turn the passive node to the active node? After spent more time to research, I found the most possible cause for such symptom, which is the cluster account you want to perform entire deployment. It may not have enough permission, and then all error events will appear just like yours (9519->9518->1011->1003->1002) To perform this procedure, the account you use must be delegated membership in the local Administrators group for the target server, you must have already granted this permission to the account you have to use, right? Yet, what I suspect is, there are some type of permissions that has been modified from default that is impacting the normally functional membership of the local Administrators group from allowing for the cluster account to be able to have you create a new CMS fully and successfully, and such situation will cause the errors above So, as the test of possible workaround, please give the cluster account the Exchange Organization Administrators group permission, and reinstall the CCR Resources: How to Install the Passive Clustered Mailbox Role in a CCR Environment on Windows Server 2008
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February 26th, 2009 6:11am

Hello James, the cluster account had already been a member of the "Exchange Organization Administrators" group. I'm not aware of any permission changes to the local Administrators group. However, in the test environment, there are no problems with this way of installation. The error in the live environment is appears on the end of "Cluster Mailbox" installation. I suppose it's nearly at the end of the installation when the cluster resources are bring online, but the setup give it up before the databases are created successfully (and they are about three second after the setup failed). If you want, I can send you the Setup logs and Event logs... Thanks,R.*
February 27th, 2009 10:49am

Update:I've just tried to install it again after MSKB952247 patch applied. However, I've got the same error (Mailbox Database failed to bring online).R.*
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March 5th, 2009 1:11pm

I had the same error. It's necessary to use the last rollup pack (or probably the rollup 2). From a command line, run setup.com /mode:install /roles:mailbox /updatesdir:<PathWhereTheRollupPackIs(.MSP)> to install the passive node, then Setup.com /newcms /cmsname:<NameOfTheExchangeCluster> /cmsipaddress:<IPOfTheCluster> /updatesdir:<PathWhereTheRollupPackIs(.MSP)> to turn the passive node to active node.If you prefer, you can use the GUI of the setup: Copy the .MSP file in the Updates folder of the DVD, and run setup.exe
April 15th, 2009 9:29pm

FlowLine, tall story, unbelievable - it works!!! Many thanks for this gold advice - event the MS Support hasn't been able to solve it :) R.*
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April 16th, 2009 4:59pm

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