CAS - Autodiscover
Hi All, I was running all servers on one machine (MBX CAS/HUB) I have now moved the CAS off the 1 box. Now I have 2 CASHUBs! What my problem is, is when you use Autodiscover it's stll looking at the MBX machine even tho I have set all the required shell commands to seto all virtualdirectory and autodiscovery commands to the CAS, so when I type Get-AutodiscoverVirtualDirectory it brings up my CAS machines. But still the Outlook is looking at the MBX. Can anybody help? Thanks,
April 10th, 2010 2:09pm

What do you mean by "Outlook is looking at the MBX"? If you create a new Outlook profile, can you access your mailbox without any problems?
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April 10th, 2010 3:26pm

Hi Andy, When you open outlook via AutoDiscover the profile is looking at the mailbox server (MBX) so you have to manually change it to the CAS machine. You can access it "when" you chnage the string from mailbox01.domain.com to cas01.domain.com. So I need to change the server Autodiscover looks at from the mailbox to the CAS. Hope that makes sense..... Thanks,
April 10th, 2010 3:30pm

Have you removed CAS role frol old server or it still running. Removing CAS role from MBX sevrer will solve your issue. http://technet.microsoft.com/en-us/library/bb332343(EXCHG.80).aspxAnil
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April 10th, 2010 3:58pm

Hi Anil, Yes I have, that's why I confused..... :-/
April 10th, 2010 3:59pm

Hi, Did u setup an SRV record for your domain, which points to old CAS (now mbx)? If so,may be it still pointint to old CAS (new MBX). How did u setup AutoDiscovery for your outlook users? Did u use CNAME record for it? Plz verify it. Also from your words I cant tell whether internal or external OL users are having problem? Can u clarify it? Also internal users get the AutoDiscovery server FQDN from SCP object which u can get from this PowerShell command: Get-ClientAccessServer |FL name, AutoDiscoverServiceInternalUri Regards,Laeeq Qazi|Team Lead(Exchange + Sharepoint + BES + DynamicsCRM) www.HostingController.com
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April 10th, 2010 4:05pm

Hi, Sorry, it is internal! Get-ClientAccessServer |FL name, AutoDiscoverServiceInternalUri --- does give me my internal machine and URL. Can you get to the SCP and look/amend the object?
April 10th, 2010 5:07pm

Hi, So what is the result of Get-ClientAccessServer |FL name, AutoDiscoverServiceInternalUri SCP object is represented by AutoDiscoverServiceInternalUri and u can modify it using Get-ClientAccessServer "Your CAS Sever" -AutoDiscoverServiceInternalUri “https://mail.yourcompany.com/autodiscover/autodiscover.xml” instead of mail.yourcompany.com, put whatever host name you have configured for your Autodiscovery server. Also day before yesterday someone is having problem related to Autodiscoery misconfiguration, and resolved it by adding an SRV record for the domain (if u r using Outlook 2007 SP1 or above), which was part of the email address of the problematic user e.g @domain.com. Plz have a look on that post: Offline Address Book Sync Issues Exchange 2010 Regards,Laeeq Qazi|Team Lead(Exchange + Sharepoint + BES + DynamicsCRM) www.HostingController.com
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April 10th, 2010 5:18pm

Ok, here is my results Get-ClientAccessServer |FL name, AutoDiscoverServiceInternalUri Name : CASHUB01AutoDiscoverServiceInternalUri : https://cashub01.domain.com/Autodiscover/Autodiscover.xml Name : CASHUB02AutoDiscoverServiceInternalUri : https://cashub02.domain.com/Autodiscover/Autodiscover.xml It's very strange....... I still see the MBX when I open OL.
April 10th, 2010 5:27pm

Ok, here is my results Get-ClientAccessServer |FL name, AutoDiscoverServiceInternalUri Name : CASHUB01AutoDiscoverServiceInternalUri : https://cashub01.domain.com/Autodiscover/Autodiscover.xml Name : CASHUB02AutoDiscoverServiceInternalUri : https://cashub02.domain.com/Autodiscover/Autodiscover.xml It's very strange....... I still see the MBX when I open OL. It's EX 2010.
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April 10th, 2010 5:28pm

Hi, It's very strange....... I still see the MBX when I open OL. Can you send me the screen shot of this at laeeq.qazi[at]gmail[dot]com Also it would be better to diagnose the issue if you can send me the screen shots of the "Test Email Auto Configuration" "Test Email Auto Configuration" test from outlook, which you can access by clicking Ctrl and then right-clicking the Outlook symbol in the system tray, normally at right-bottom of your outlook pc. You can post the results here too. Regards,Laeeq Qazi|Team Lead(Exchange + Sharepoint + BES + DynamicsCRM) www.HostingController.com
April 10th, 2010 5:42pm

Hi, Also check in DNS, whether u still have the old cas host name there. it seems to me a dns issue. Regards,Laeeq Qazi|Team Lead(Exchange + Sharepoint + BES + DynamicsCRM) www.HostingController.com
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April 10th, 2010 5:45pm

Hi, Outlook connect server under the RPCClientAccess field of the mailbox database. After you moved the CAS, did you change the RPCClientAccess value of the mailbox database? If not, please change it to the CASHUB01 or CASHUB02 based on your need. Thanks Allen
April 14th, 2010 11:11am

I tried this guys and STILL it's looking at the mailbox and not what I want it to...... Annoying!!
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April 14th, 2010 2:29pm

Hi, Your problem seems to be related with misconfiguration of Autodiscovery. Plz post the output of following EMS command: test-outlookWebServices yourEmailAddress |FL Regards, Laeeq Qazi|Team Lead(Exchange + Sharepoint + BES + DynamicsCRM) www.HostingController.com
April 14th, 2010 4:44pm

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