Hi,
Thanks for posting your question here, I will be assisting you on this issue.
For getting a better understanding of what has got in the way of installation, we may need to collect installation logs during BCM Setup:
-
For Windows Installer Setup log
drive:\setup.exe
/l*v c:\Setup_log_name
-
The MSDE Setup log
MSDE Setup log is automatically created during Setup. You can find it under temp folder with
name like
Msde_setup_number.log (Ex. Msde_setup_1108685580.log)
click
Start, point to Run, type %temp%, and then click
OK.
- The MSDE configuration log
The MSDE configuration log is named Cnfgsvr.out. the Cnfgsvr.out log located one of the
following
folders, depending on the version of BCM you are using:
. Business Contact Manager:
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Install
. Business Contact Manager Update:
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Install
Please send the log through mail to:
ibsofc@microsoft.com.
As youve tried a lot trouble shooting steps already, let not repeating those steps till we have the log.
This Article is a detailed reference for log collecting and some trouble shooting steps which you might already tried.
Thanks for your understanding.
-
Edited by
Chloe WangModerator
Wednesday, March 25, 2015 8:51 AM