Blade server host running VMWare crashes installing CU 8 for Exchange Server 2013

Hello!

We have a customer that has a blade server host running VMWare that crashes in the moment that we start the installation of Cumulative Update 8 for Exchange Server 2013 running in a VM. In that moment all VMs passed to another server host.

We repeated the procedure 3 times with 2 differents hosts and the same issue happened.

Does anyone know what is causing the problem? Is it possible that the problem was caused by the update?

Thanks in advance

May 12th, 2015 9:45am

Hello!

We have a customer that has a blade server host running VMWare that crashes in the moment that we start the installation of Cumulative Update 8 for Exchange Server 2013 running in a VM. In that moment all VMs passed to another server host.

We repeated the procedure 3 times with 2 differents hosts and the same issue happened.

Does anyone know what is causing the problem? Is it possible that the problem was caused by the update?

Thanks in advance

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May 12th, 2015 10:22am

Hi,

Generally, the new updates of Exchange server would not cause a server crashes. And there is no related documents mentioned about this behaviour for your issue currently.

Therefore, we couldn't conclude the issue is cuased by the Exchange updates. Please collect any error logs for further troubleshooting.

Regards,

May 13th, 2015 7:36am

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