Hi Team,

I already upgrade my exchange 2013 into CU7,

after that blackberry user cannot connect OWA mobile connection (old blackberry OS)

I checked at event viewer no clue,

have you any suggestion ? :)

Thanks

Regards

Hi,

According to your description, I understand that blackberry user cannot connect Exchange server after upgrade to Exchange 2013 CU7 .
If I misunderstand your concern, please do not hesitate to let me know.

I want to double confirm whether all user or special account face this issue. How about reconfigure account for testing?
If all use experience this question, please try to ensure Microsoft Exchange Web Services is turned on and accessible on port 80 (HTTP) or port 443 (HTTPS) of the Microsoft Exchange Server.
Also, run below command to ensure component run well in Exchange server:

Get-ServerComponentstate -Identity servername

If the state is Inactive, please run below command to active relevant component:

Set-ServerComponentState <Identity> -Component component name -Requester HealthAPI -State Active

More details about Server Component States in Exchange 2013, please refer to:
http://blogs.technet.com/b/exchange/archive/2013/09/26/server-component-states-in-exchange-2013.aspx

If the issue persists, I recommend contact Exchange Mobility and ActiveSync Team so that you can get more professional suggestion, for your convenience:
https://social.technet.microsoft.com/Forums/exchange/en-US/home?forum=exchangesvrmobilitylegacy

Thanks

Hi Team,

I already upgrade my exchange 2013 into CU7,

after that blackberry user cannot connect OWA mobile connection (old blackberry OS)

I checked at event viewer no clue,

have you any suggestion ? :)

Thanks

Regards

Did you call Blackberry Support?  Are you running a supported version of BES?

Hi I already run all sever state component,

the issue still same, I am sure ews can be access from outside

thanks

Hi, I don't use BES.

I use BIS.

Thanks