Availability Service is Not working
Hi, iam new on this fórum and to Exchange as well. We here have the following scenario: 2 DC's (same domain, same forest), at diferent sites. At the main site, all is working fine! in the other hand, AS service is not working. I read thousands of websites and did some modifications (Autodiscover service was not running and now it's fine). I know that what I did was nothing for than setting up all clients (both servers) to look for autodiscover service at the main site. Now I need to fix the Free/Busy information across this 2 sites. EXC1 - Working fine EXC2 - Not working I'll post my Test-Outlookwebservices from EXC2 as follows: [PS] C:\>Test-OutlookWebServices |fl Id : 1003 Type : Information Message : About to test AutoDiscover with the e-mail address Supervisor@mycompany .local. Id : 1007 Type : Information Message : Testing server EXC2.domainname.local with the published name https:// EXC1.domainname.local/EWS/Exchange.asmx & https://EXC1.domainname.local/E WS/Exchange.asmx. Id : 1019 Type : Information Message : Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://EXC1.domainname.local/Autodiscover/autod iscover.xml. Id : 1005 Type : Error Message : When accessing https://EXC1.domainname.local/Autodiscover/autodiscover. xml the error "RemoteCertificateNameMismatch:CN=outlook.domainname.com.b r" was reported. Id : 1006 Type : Information Message : The Autodiscover service was contacted at https://EXC1.domainname.local /Autodiscover/autodiscover.xml. Id : 1011 Type : Error Message : When querying Availability for Supervisor@domainname.local received 5016 : Id : 1016 Type : Error Message : [EXCH]-Error when contacting the AS service at https://EXC1.domainname. local/EWS/Exchange.asmx. The elapsed time was 171 milliseconds. Id : 1015 Type : Success Message : [EXCH]-Successfully contacted the OAB service at https://EXC1.domainname.local/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. Id : 1014 Type : Success Message : [EXCH]-Successfully contacted the UM service at https://EXC1.domainname.local/UnifiedMessaging/Service.asmx. The elapsed time was 46 millise conds. Id : 1006 Type : Success Message : The Autodiscover service was tested successfully. Id : 1021 Type : Information Message : The following web services generated errors. As in EXCH Please use the prior output to diagnose and correct the errors. I also read that I should see if the self user has the FullAccess, ReadPermissions on a specific mailbox (I tried mine - on EXC2), as follows: [PS] C:\>Get-MailboxPermission luiz.santos |fl AccessRights : {FullAccess, ReadPermission} Deny : False InheritanceType : All User : NT AUTHORITY\SELF Identity : domainname.local/Tech User/Luiz Santos Can someone help me? Best Regards, Luiz Fernando
July 12th, 2010 11:02pm

Anyone? I really need to solve this.
Free Windows Admin Tool Kit Click here and download it now
July 16th, 2010 4:53am

Hi, Before going on, I would like to confirm the following questions in order to help me clarify this issue more clearly. 1, Are the users of EXC1's site can see the free/busy of local site? 2, Are the users of EXC2's site can see the free/busy of local site? 3, Are the users of EXC1's site can see the free/busy of EXC2's site? What do you mean "EXC1 working fine" and "EXC2 not working"? Is it the EXC1 is online but the EXC2 is down? The error 5016 which translates to "a proxy web request could not be processed successfully". Thanks Allen
July 16th, 2010 9:06am

Hi! Thanks for your help Allen, 1.Yes, through OWA and Outlook 2003 or 2007 (We have both), but this users can see only users, not resources from EXC2 - We have Exchange Server 2007 SP1. 2.Users of EXC2 site can see the local (EXC2) and the EXC1 users free/busy, but not resources (rooms and equipments) from EXC1 through Outlook, but when I tested through OWA, works fine. 3.Yes, as I told at 1 and 2. 4.When I run Test-Outlookwebservices at EXC1, I have no errors (Except https - We're buying a certificate from a CA), and both servers are online, but at EXC2, I have some errors not seem at EXC1 as follows: Id : 1003 Type : Information Message : About to test AutoDiscover with the e-mail address administrator@domainname.com.br. Id : 1007 Type : Information Message : Testing server EXC1.domainname.local with the published name https://EXC1.domainname.local/EWS/Exchange.asmx & https://EXC1.domainname.local/EWS /Exchange.asmx. Id : 1019 Type : Information Message : Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://EXC1.domainname.local/Autodiscover/autod iscover.xml. Id : 1005 Type : Error Message : When accessing https://EXC1.domainname.local/Autodiscover/autodiscover. xml the error "RemoteCertificateNameMismatch:CN=outlook.domainname.com.b r" was reported. Id : 1006 Type : Information Message : The Autodiscover service was contacted at https://EXC1.domainname.local /Autodiscover/autodiscover.xml. Id : 1016 Type : Success Message : [EXCH]-Successfully contacted the AS service at https://EXC1.domainname.local/EWS/Exchange.asmx. The elapsed time was 15 milliseconds. Id : 1015 Type : Information Message : [EXCH]-The OAB is not configured for this user. Id : 1014 Type : Success Message : [EXCH]-Successfully contacted the UM service at https://EXC1.domainname.local/UnifiedMessaging/Service.asmx. The elapsed time was 640 millis econds. Id : 1006 Type : Success Message : The Autodiscover service was tested successfully.
Free Windows Admin Tool Kit Click here and download it now
July 16th, 2010 9:54am

The certificate appears to be at the root of your problem. You're not going to be able to buy a certificate from a public authority for EXC1.domainname.local unless it is a public domain you own. Domains ending in .local are not valid. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." . "Luiz Fernando Gondin Santos" wrote in message news:7004ac7e-e7dd-450c-ac3d-5f9d6938581f... Hi! Thanks for your help Allen, 1.Yes, through OWA and Outlook 2003 or 2007 (We have both), but this users can see only users, not resources from EXC2 - We have Exchange Server 2007 SP1. 2.Users of EXC2 site can see the local (EXC2) and the EXC1 users free/busy, but not resources (rooms and equipments) from EXC1 through Outlook, but when I tested through OWA, works fine. 3.Yes, as I told at 1 and 2. 4.When I run Test-Outlookwebservices at EXC1, I have no errors (Except https - We're buying a certificate from a CA), and both servers are online, but at EXC2, I have some errors not seem at EXC1 as follows: Id : 1003 Type : Information Message : About to test AutoDiscover with the e-mail address administrator@domainname.com.br. Id : 1007 Type : Information Message : Testing server EXC1.domainname.local with the published name https://EXC1.domainname.local/EWS/Exchange.asmx & https://EXC1.domainname.local/EWS /Exchange.asmx. Id : 1019 Type : Information Message : Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://EXC1.domainname.local/Autodiscover/autod iscover.xml. Id : 1005 Type : Error Message : When accessing https://EXC1.domainname.local/Autodiscover/autodiscover. xml the error "RemoteCertificateNameMismatch:CN=outlook.domainname.com.b r" was reported. Id : 1006 Type : Information Message : The Autodiscover service was contacted at https://EXC1.domainname.local /Autodiscover/autodiscover.xml. Id : 1016 Type : Success Message : [EXCH]-Successfully contacted the AS service at https://EXC1.domainname.local/EWS/Exchange.asmx. The elapsed time was 15 milliseconds. Id : 1015 Type : Information Message : [EXCH]-The OAB is not configured for this user. Id : 1014 Type : Success Message : [EXCH]-Successfully contacted the UM service at https://EXC1.domainname.local/UnifiedMessaging/Service.asmx. The elapsed time was 640 millis econds. Id : 1006 Type : Success Message : The Autodiscover service was tested successfully. Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
July 17th, 2010 3:21am

Hi, In your first post, did you run the test-outlookwebservices -identity Supervisor@mycompany.local on the EXC2's CAS? Did you set the SCP of the EXC2 CAS as EXC1 which same as EXC1's? If it's running on the EXC2's CAS, the SCP of the autodiscover should be EXC2's record rather than EXC1. Thanks Allen
Free Windows Admin Tool Kit Click here and download it now
July 21st, 2010 6:40am

Hi Allen, this is the output from test-outlookwebservices on supervisor@mycompany.local Id : 1003 Type : Information Message : About to test AutoDiscover with the e-mail address Supervisor@mycompany.local. Id : 1005 Type : Error Message : When accessing https://EXC1.mycompany.local/Autodiscover/autodiscover. xml the error "RemoteCertificateNameMismatch:CN=outlook.mycompany.com.b r" was reported. Id : 1006 Type : Information Message : The Autodiscover service was contacted at https://EXC1.mycompany.local /Autodiscover/autodiscover.xml. Id : 1011 Type : Error Message : When querying Availability for Supervisor@mycompany.local received 5016 : Id : 1016 Type : Error Message : [EXCH]-Error when contacting the AS service at https://EXC1.mycompany.local/EWS/Exchange.asmx. The elapsed time was 234 milliseconds. Id : 1015 Type : Success Message : [EXCH]-Successfully contacted the OAB service at https://EXC1.mycompany.local/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. Id : 1014 Type : Success Message : [EXCH]-Successfully contacted the UM service at https://EXC1.mycompany.local/UnifiedMessaging/Service.asmx. The elapsed time was 187 millis econds. Id : 1006 Type : Success Message : The Autodiscover service was tested successfully. Id : 1021 Type : Information Message : The following web services generated errors. As in EXCH Please use the prior output to diagnose and correct the errors. Allen, I (now) know what is SCP, and I think i pointed all to EXC1. I was thinking about the domain names, my domain is mycompany.local (internal) and mycompany.com.br (external), should I change any entry anywhere? (As Ed Crowley wrote, I'll buy a valid certificate for my external domain name). Iam really new to Exchange (at all) but Iam trying to learn. Thanks for the assistance, Best Regards, Luiz Fernando
July 21st, 2010 6:55am

Hi folks! I need some assistance with this problem. I Now have a valid certificate for my external domain name, but now i have a certificate name mismatch, 'cos my certificate name is mail.mycompany.com.br and not "outlook .mycompany.com.br". Can someone help me to change it on my CAS? [PS] C:\>Test-OutlookWebServices | fl Id : 1003 Type : Information Message : About to test AutoDiscover with the e-mail address administrator@mycompany.com.br. Id : 1007 Type : Information Message : Testing server EXC01.mycompany.local with the published name https://EXC01.mycompany.local/EWS/Exchange.asmx & https://EXC01.mycompany.local/EWS /Exchange.asmx. Id : 1019 Type : Information Message : Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://EXC01.mycompany.local/autodiscover/autod iscover.xml. Id : 1005 Type : Error Message : When accessing https://EXC01.mycompany.local/autodiscover/autodiscover. xml the error "RemoteCertificateNameMismatch:CN=outlook .mycompany.com.br." was reported. Id : 1006 Type : Information Message : The Autodiscover service was contacted at https://EXC01.mycompany.local /autodiscover/autodiscover.xml. Id : 1016 Type : Success Message : [EXCH]-Successfully contacted the AS service at https://EXC01.mycompany.local/EWS/Exchange.asmx. The elapsed time was 15 milliseconds. Id : 1015 Type : Information Message : [EXCH]-The OAB is not configured for this user. Id : 1014 Type : Success Message : [EXCH]-Successfully contacted the UM service at https://EXC01.mycompany.local/UnifiedMessaging/Service.asmx. The elapsed time was 31 millise conds. Id : 1006 Type : Success Message : The Autodiscover service was tested successfully.
Free Windows Admin Tool Kit Click here and download it now
September 21st, 2010 10:05am

Hi, I solve this problem changing the external URL's in my CAS.
September 27th, 2010 9:12am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics