Hi, I run Exchange 2007. One of my user got an error message like below when he tried to reply a message in OWA. Message: Automation server can't create object Url: https://webmail.mycompany.com/owa/8.3.192.1/scripts/premium/uglobal.js Line: 56 Call Stack but other users are OK. I suspect something wrong with his IE, but couldn't figure out what's wrong and how to fix it. Please advise! Thanks in advance! Grace Grace

Hi 1. It is mailbox problem. You can try move this user to other database and test it again. 2. It is web brower problem. You have to install all update patch or other web brower to test it. Terence Yu TechNet Community Support