I am having an issue that I want to make sure that I am not missing something

In outlook 2010, when I add new contact, when entering the phone number i would enter XXX-XXXX and it would automatically add the area code so it would show up as (YYY)XXX-XXXX

But in Outlook 2013 it does not seem to do that anymore it just does XXX-XXXX

Is this a bug or by design. And if it is by design is there an option somewhere to enable it to automatically add the area code either by a setting in outlook or registry?

Some of the searches if found is to make sure that the telephony settings are correct which they are, as this is happening on a machine that previous had outlook 2010(office 2010) and it did it automatically and we upgraded to outlook 2013 (office 2013)

Thanks

• Edited by tpoulter 17 hours 26 minutes ago add upgrade details

Hi,

Based on my testing on several machines, Outlook 2013 doesn't automatically add area code. However, I can't be sure about if this is a bug or by design since I didn't find anything stating this.

As far as I know, if you dont travel outside your local area code, local numbers can be entered without the area code. In addition, I know there are some third-party add-ins can do this automatically, you may find one and have a try.

Thanks for your understanding and support.

Steve Fan

Forum Support