Autodiscover issues - Has to be something simple...
Hello all - In general, I am getting issues with the Autodiscover service. I have read literally hundreds of pages of documentation and can not figure out where my config is incorrect. In my lab I have CAS/HUB installed on one server and MB on another. The CAS/HUB is configured as a CASArray (named CorpMail.gklabs.net). The CAS array only has one member at this time and the member is named NC10LABS050. I am using a UCC cert with the primary name being OWA.GKLabs.net. The SAN's are legacyOWA.gklabs.net, autodiscover.gklabs.net, www.owa.gklabs.net and corpmail.gklabs.net. OWA 2010 works fine for 2010 MB's and also 2003 MB's (redirection to legacyOWA). I am providing my general questions from Tests that I have ran along with their results to hopefully get some help from you. Sorry for the length but wanted to provide as much detail as some of you may need! 1. When I run a "Test-OutlookWebServices" test I get an SSL mismatch error. Why is the server looking for an SSL for the CAS server name https://nc10labs050.corp.gklabs.net/autodiscover/autodiscover.xml NC10LABS050? I have ran the "Set-ClientAccessServer -identity "NC10S050 -AutoDiscoverServiceInternalUri https://owa.gklabs.net/autodiscover/autodiscover.xml" and I was under the impression this is the address internal users should be resolving to. How can I change this to match the Primary name on the UCC Cert? 2. Also from the 'Get-AutodiscoverVirtualDirectory |fl" the internal and external URL's are blank. I have read that these are surpressed for security reasons so I assume this is correct if they are blank and the AutoDiscoverServiceInternalUri has been set. 3. When running testexchangeconnectivity.com tests with a 2010 MB user, I am getting HTTP 401 denied results. 4. When visiting https://owa.gklabs.net/autodiscover/autodiscover.xml I am prompted for credentials. Regardless of what credentials I provide (admin or regular MB user) it always errors out with 401.1 unauthorized. I have verified permissions on the Autodiscover directory has Anonymous, Basic and Windows authentication - SSL required, with 'ignore' selected. Authenticated Users also have Read & Execute permissions on the directory for Autodiscover. Test-OutlookWebServices results: [PS] C:\Windows\system32>Test-OutlookWebServices -identity Gary.Wall@gklabs.net RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1019 Type : Information Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is https://ow a.gklabs.net/autodiscover/autodiscover.xml. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1006 Type : Information Message : Contacted the Autodiscover service at https://owa.gklabs.net/autodiscover/autodiscover.xml. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1016 Type : Information Message : [EXCH] The AS is configured for this user in the Autodiscover response received from https://owa.gklabs.ne t/autodiscover/autodiscover.xml. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1015 Type : Information Message : [EXCH] The OAB is configured for this user in the Autodiscover response received from https://owa.gklabs.n et/autodiscover/autodiscover.xml. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1014 Type : Information Message : [EXCH] The UM is configured for this user in the Autodiscover response received from https://owa.gklabs.ne t/autodiscover/autodiscover.xml. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1016 Type : Information Message : [EXPR] The AS is configured for this user in the Autodiscover response received from https://owa.gklabs.ne t/autodiscover/autodiscover.xml. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1015 Type : Information Message : [EXPR] The OAB is configured for this user in the Autodiscover response received from https://owa.gklabs.n et/autodiscover/autodiscover.xml. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1014 Type : Information Message : [EXPR] The UM is configured for this user in the Autodiscover response received from https://owa.gklabs.ne t/autodiscover/autodiscover.xml. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1022 Type : Success Message : Autodiscover was tested successfully. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1104 Type : Error Message : The certificate for the URL https://nc10labs050.corp.gklabs.net/autodiscover/autodiscover.xml is incorrect . For SSL to work, the certificate needs to have a subject of nc10labs050.corp.gklabs.net, instead the sub ject found is owa.gklabs.net. Consider correcting service discovery, or installing a correct SSL certifica te. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1106 Type : Information Message : Contacted the Autodiscover service at https://NC10LABS050.corp.GKLABS.NET:443/autodiscover/autodiscover.xm l. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1116 Type : Information Message : [EXCH] The AS is configured for this user in the Autodiscover response received from https://NC10LABS050.c orp.GKLABS.NET:443/autodiscover/autodiscover.xml. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1115 Type : Information Message : [EXCH] The OAB is configured for this user in the Autodiscover response received from https://NC10LABS050. corp.GKLABS.NET:443/autodiscover/autodiscover.xml. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1114 Type : Information Message : [EXCH] The UM is configured for this user in the Autodiscover response received from https://NC10LABS050.c orp.GKLABS.NET:443/autodiscover/autodiscover.xml. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1116 Type : Information Message : [EXPR] The AS is configured for this user in the Autodiscover response received from https://NC10LABS050.c orp.GKLABS.NET:443/autodiscover/autodiscover.xml. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1115 Type : Information Message : [EXPR] The OAB is configured for this user in the Autodiscover response received from https://NC10LABS050. corp.GKLABS.NET:443/autodiscover/autodiscover.xml. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1114 Type : Information Message : [EXPR] The UM is configured for this user in the Autodiscover response received from https://NC10LABS050.c orp.GKLABS.NET:443/autodiscover/autodiscover.xml. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1122 Type : Success Message : Autodiscover was tested successfully. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1024 Type : Success Message : [EXCH] Successfully contacted the AS service at https://owa.gklabs.net/ews/exchange.asmx. The elapsed time was 109 milliseconds. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1026 Type : Success Message : [EXCH] Successfully contacted the UM service at https://owa.gklabs.net/ews/exchange.asmx. The elapsed time was 15 milliseconds. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1124 Type : Success Message : [Server] Successfully contacted the AS service at https://nc10labs050.corp.gklabs.net/EWS/Exchange.asmx. T he elapsed time was 46 milliseconds. RunspaceId : 70186105-1251-4772-bc90-f31d67f557e2 Id : 1126 Type : Success Message : [Server] Successfully contacted the UM service at https://nc10labs050.corp.gklabs.net/EWS/Exchange.asmx. T he elapsed time was 15 milliseconds. TestExchangeConnectivity Autodiscover results: Wall ExRCA is attempting to test Autodiscover for gary.wall@gklabs.net. Testing Autodiscover failed. Test Steps Attempting each method of contacting the Autodiscover service. The Autodiscover service couldn't be contacted successfully by any method. Test Steps Attempting to test potential Autodiscover URL https://gklabs.net/AutoDiscover/AutoDiscover.xml Testing of this potential Autodiscover URL failed. Test Steps Attempting to resolve the host name gklabs.net in DNS. The host name resolved successfully. Additional Details IP addresses returned: 206.195.148.50 Testing TCP port 443 on host gklabs.net to ensure it's listening and open. The port was opened successfully. Testing the SSL certificate to make sure it's valid. The certificate passed all validation requirements. Test Steps Validating the certificate name. The certificate name was validated successfully. Additional Details Host name gklabs.net was found in the Certificate Subject Alternative Name entry. Certificate trust is being validated. The certificate is trusted and all certificates are present in the chain. Additional Details The certificate chain has been validated up to a trusted root. Root = OU=Go Daddy Class 2 Certification Authority, O="The Go Daddy Group, Inc.", C=US. Testing the certificate date to confirm the certificate is valid. Date validation passed. The certificate hasn't expired. Additional Details The certificate is valid. NotBefore = 12/1/2010 4:31:12 PM, NotAfter = 11/11/2011 1:43:01 AM Checking the IIS configuration for client certificate authentication. Client certificate authentication wasn't detected. Additional Details Accept/Require Client Certificates isn't configured. Attempting to send an Autodiscover POST request to potential Autodiscover URLs. Autodiscover settings weren't obtained when the Autodiscover POST request was sent. Test Steps ExRCA is attempting to retrieve an XML Autodiscover response from URL https://gklabs.net/AutoDiscover/AutoDiscover.xml for user gary.wall@gklabs.net. ExRCA failed to obtain an Autodiscover XML response. Additional Details A Web exception occurred because an HTTP 401 - Unauthorized response was received from Unknown. Attempting to test potential Autodiscover URL https://autodiscover.gklabs.net/AutoDiscover/AutoDiscover.xml Testing of this potential Autodiscover URL failed. Test Steps Attempting to resolve the host name autodiscover.gklabs.net in DNS. The host name resolved successfully. Additional Details IP addresses returned: 206.195.148.50 Testing TCP port 443 on host autodiscover.gklabs.net to ensure it's listening and open. The port was opened successfully. Testing the SSL certificate to make sure it's valid. The certificate passed all validation requirements. Test Steps Validating the certificate name. The certificate name was validated successfully. Additional Details Host name autodiscover.gklabs.net was found in the Certificate Subject Alternative Name entry. Certificate trust is being validated. The certificate is trusted and all certificates are present in the chain. Additional Details The certificate chain has been validated up to a trusted root. Root = OU=Go Daddy Class 2 Certification Authority, O="The Go Daddy Group, Inc.", C=US. Testing the certificate date to confirm the certificate is valid. Date validation passed. The certificate hasn't expired. Additional Details The certificate is valid. NotBefore = 12/1/2010 4:31:12 PM, NotAfter = 11/11/2011 1:43:01 AM Checking the IIS configuration for client certificate authentication. Client certificate authentication wasn't detected. Additional Details Accept/Require Client Certificates isn't configured. Attempting to send an Autodiscover POST request to potential Autodiscover URLs. Autodiscover settings weren't obtained when the Autodiscover POST request was sent. Test Steps ExRCA is attempting to retrieve an XML Autodiscover response from URL https://autodiscover.gklabs.net/AutoDiscover/AutoDiscover.xml for user gary.wall@gklabs.net. ExRCA failed to obtain an Autodiscover XML response. Additional Details A Web exception occurred because an HTTP 401 - Unauthorized response was received from Unknown. Attempting to contact the Autodiscover service using the HTTP redirect method. The attempt to contact Autodiscover using the HTTP Redirect method failed. Test Steps Attempting to resolve the host name autodiscover.gklabs.net in DNS. The host name resolved successfully. Additional Details IP addresses returned: 206.195.148.50 Testing TCP port 80 on host autodiscover.gklabs.net to ensure it's listening and open. The port was opened successfully. ExRCA is checking the host autodiscover.gklabs.net for an HTTP redirect to the Autodiscover service. ExRCA failed to get an HTTP redirect response for Autodiscover. Additional Details An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body of the response: You do not have permission to view this directory or page. Attempting to contact the Autodiscover service using the DNS SRV redirect method. ExRCA failed to contact the Autodiscover service using the DNS SRV redirect method. Test Steps Attempting to locate SRV record _autodiscover._tcp.gklabs.net in DNS. The Autodiscover SRV record was successfully retrieved from DNS. Additional Details The Service Location (SRV) record lookup returned host gklabs.net. Attempting to test potential Autodiscover URL https://gklabs.net/Autodiscover/Autodiscover.xml Testing of this potential Autodiscover URL failed. Test Steps Attempting to resolve the host name gklabs.net in DNS. The host name resolved successfully. Additional Details IP addresses returned: 206.195.148.50 Testing TCP port 443 on host gklabs.net to ensure it's listening and open. The port was opened successfully. Testing the SSL certificate to make sure it's valid. The certificate passed all validation requirements. Test Steps Validating the certificate name. The certificate name was validated successfully. Additional Details Host name gklabs.net was found in the Certificate Subject Alternative Name entry. Certificate trust is being validated. The certificate is trusted and all certificates are present in the chain. Additional Details The certificate chain has been validated up to a trusted root. Root = OU=Go Daddy Class 2 Certification Authority, O="The Go Daddy Group, Inc.", C=US. Testing the certificate date to confirm the certificate is valid. Date validation passed. The certificate hasn't expired. Additional Details The certificate is valid. NotBefore = 12/1/2010 4:31:12 PM, NotAfter = 11/11/2011 1:43:01 AM Checking the IIS configuration for client certificate authentication. Client certificate authentication wasn't detected. Additional Details Accept/Require Client Certificates isn't configured. Attempting to send an Autodiscover POST request to potential Autodiscover URLs. Autodiscover settings weren't obtained when the Autodiscover POST request was sent. Test Steps ExRCA is attempting to retrieve an XML Autodiscover response from URL https://gklabs.net/Autodiscover/Autodiscover.xml for user gary.wall@gklabs.net. ExRCA failed to obtain an Autodiscover XML response. Additional Details A Web exception occurred because an HTTP 401 - Unauthorized response was received from Unknown.
December 4th, 2010 12:08am

Thanks for the reply Ed - 1. After reading your response, I went back and re-read my post b/c I thought I had provided all results. I had mistyped the name of the test I ran in question #1 so it appeared I left out some info. I have corrected the original post so it makes more sense and clears up any confusion. Thanks for the heads up. 2. I will run at Set-AutodiscoverVirtualDirectory to set the blank internal and external Url's. I will reply with the results. Get-EcpVirtualDirectory has the URL's listed as: [PS] C:\Windows\system32>Get-EcpVirtualDirectory |fl RunspaceId : 0538e1b5-0138-4cbe-bfc3-17ba74379863 Name : ecp (Default Web Site) InternalAuthenticationMethods : {Basic, Fba} MetabasePath : IIS://NC10LABS050.corp.GKLABS.NET/W3SVC/1/ROOT/ecp BasicAuthentication : True WindowsAuthentication : False DigestAuthentication : False FormsAuthentication : True LiveIdAuthentication : False DefaultDomain : GzipLevel : High WebSite : Default Web Site DisplayName : ecp Path : S:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\ecp ExtendedProtectionTokenChecking : None ExtendedProtectionFlags : {} ExtendedProtectionSPNList : {} Server : NC10LABS050 InternalUrl : https://nc10labs050.corp.gklabs.net/ecp ExternalUrl : https://owa.gklabs.net/ecp ExternalAuthenticationMethods : {Fba} AdminDisplayName : ExchangeVersion : 0.10 (14.0.100.0) DistinguishedName : CN=ecp (Default Web Site),CN=HTTP,CN=Protocols,CN=NC10LABS050,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=GKLabs,CN=Microsof t Exchange,CN=Services,CN=Configuration,DC=GKLABS,DC=NET Identity : NC10LABS050\ecp (Default Web Site) Guid : 58faf2b9-130e-4582-8767-d38d72597698 ObjectCategory : GKLABS.NET/Configuration/Schema/ms-Exch-ECP-Virtual-Directory ObjectClass : {top, msExchVirtualDirectory, msExchECPVirtualDirectory} WhenChanged : 12/3/2010 2:31:36 PM WhenCreated : 12/2/2010 4:28:54 PM WhenChangedUTC : 12/3/2010 7:31:36 PM WhenCreatedUTC : 12/2/2010 9:28:54 PM OrganizationId : OriginatingServer : NC10LABS023.corp.GKLABS.NET IsValid : True 3. Here are the Get-AutodiscoverVirtualDirectory |fl results [PS] C:\Windows\system32>Get-AutodiscoverVirtualDirectory |fl RunspaceId : 0538e1b5-0138-4cbe-bfc3-17ba74379863 Name : Autodiscover (Default Web Site) InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated} ExternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated} LiveIdSpNegoAuthentication : False WSSecurityAuthentication : False LiveIdBasicAuthentication : False BasicAuthentication : True DigestAuthentication : False WindowsAuthentication : True MetabasePath : IIS://NC10LABS050.corp.GKLABS.NET/W3SVC/1/ROOT/Autodiscover Path : S:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Autodiscover ExtendedProtectionTokenChecking : None ExtendedProtectionFlags : {} ExtendedProtectionSPNList : {} Server : NC10LABS050 InternalUrl : ExternalUrl : AdminDisplayName : ExchangeVersion : 0.10 (14.0.100.0) DistinguishedName : CN=Autodiscover (Default Web Site),CN=HTTP,CN=Protocols,CN=NC10LABS050,CN=Servers,CN= Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=GKLabs,CN =Microsoft Exchange,CN=Services,CN=Configuration,DC=GKLABS,DC=NET Identity : NC10LABS050\Autodiscover (Default Web Site) Guid : d7d3631b-4124-4f20-8c4c-1c1998b0d407 ObjectCategory : GKLABS.NET/Configuration/Schema/ms-Exch-Auto-Discover-Virtual-Directory ObjectClass : {top, msExchVirtualDirectory, msExchAutoDiscoverVirtualDirectory} WhenChanged : 12/3/2010 1:59:36 PM WhenCreated : 12/2/2010 4:28:21 PM WhenChangedUTC : 12/3/2010 6:59:36 PM WhenCreatedUTC : 12/2/2010 9:28:21 PM OrganizationId : OriginatingServer : NC10LABS023.corp.GKLABS.NET IsValid : True Thanks! CWallWall
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December 6th, 2010 8:31am

Get-EcpVirtualDirectory | Set-EcpVirtualDirectory -InternalUrl https://owa.gklabs.net/ecp Do you have gklabs.net as a internal dns zone aswell?Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog
December 6th, 2010 5:58pm

I saw this yesterday and made the change there as well. GKLabs.net is an internal zone. The issue is still happening.... I have included the results of Get-ECPVirtualDirectory |fl and Test-OutlookWebServices for review. Thanks for your help and time! Get-ECPVirtualDirectory |fl [PS] C:\Windows\system32>Get-EcpVirtualDirectory |fl Creating a new session for implicit remoting of "Get-EcpVirtualDirectory" command... RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Name : ecp (Default Web Site) InternalAuthenticationMethods : {Basic, Fba} MetabasePath : IIS://NC10LABS050.corp.GKLABS.NET/W3SVC/1/ROOT/ecp BasicAuthentication : True WindowsAuthentication : False DigestAuthentication : False FormsAuthentication : True LiveIdAuthentication : False DefaultDomain : GzipLevel : High WebSite : Default Web Site DisplayName : ecp Path : S:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\ecp ExtendedProtectionTokenChecking : None ExtendedProtectionFlags : {} ExtendedProtectionSPNList : {} Server : NC10LABS050 InternalUrl : https://owa.gklabs.net/ecp ExternalUrl : https://owa.gklabs.net/ecp ExternalAuthenticationMethods : {Fba} AdminDisplayName : ExchangeVersion : 0.10 (14.0.100.0) DistinguishedName : CN=ecp (Default Web Site),CN=HTTP,CN=Protocols,CN=NC10LABS050,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=GKLabs,CN=Microsof t Exchange,CN=Services,CN=Configuration,DC=GKLABS,DC=NET Identity : NC10LABS050\ecp (Default Web Site) Guid : 58faf2b9-130e-4582-8767-d38d72597698 ObjectCategory : GKLABS.NET/Configuration/Schema/ms-Exch-ECP-Virtual-Directory ObjectClass : {top, msExchVirtualDirectory, msExchECPVirtualDirectory} WhenChanged : 12/6/2010 3:37:00 PM WhenCreated : 12/2/2010 4:28:54 PM WhenChangedUTC : 12/6/2010 8:37:00 PM WhenCreatedUTC : 12/2/2010 9:28:54 PM OrganizationId : OriginatingServer : NC10LABS023.corp.GKLABS.NET IsValid : True Test-OutlookWebServices [PS] C:\Windows\system32>Test-OutlookWebServices -identity Gary.Wall@gklabs.net RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1019 Type : Information Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is https://ow a.gklabs.net/autodiscover/autodiscover.xml. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1006 Type : Information Message : Contacted the Autodiscover service at https://owa.gklabs.net/autodiscover/autodiscover.xml. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1016 Type : Information Message : [EXCH] The AS is configured for this user in the Autodiscover response received from https://owa.gklabs.ne t/autodiscover/autodiscover.xml. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1015 Type : Information Message : [EXCH] The OAB is configured for this user in the Autodiscover response received from https://owa.gklabs.n et/autodiscover/autodiscover.xml. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1014 Type : Information Message : [EXCH] The UM is configured for this user in the Autodiscover response received from https://owa.gklabs.ne t/autodiscover/autodiscover.xml. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1016 Type : Information Message : [EXPR] The AS is configured for this user in the Autodiscover response received from https://owa.gklabs.ne t/autodiscover/autodiscover.xml. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1015 Type : Information Message : [EXPR] The OAB is configured for this user in the Autodiscover response received from https://owa.gklabs.n et/autodiscover/autodiscover.xml. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1014 Type : Information Message : [EXPR] The UM is configured for this user in the Autodiscover response received from https://owa.gklabs.ne t/autodiscover/autodiscover.xml. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1022 Type : Success Message : Autodiscover was tested successfully. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1104 Type : Error Message : The certificate for the URL https://nc10labs050.corp.gklabs.net/autodiscover/autodiscover.xml is incorrect . For SSL to work, the certificate needs to have a subject of nc10labs050.corp.gklabs.net, instead the sub ject found is owa.gklabs.net. Consider correcting service discovery, or installing a correct SSL certifica te. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1106 Type : Information Message : Contacted the Autodiscover service at https://NC10LABS050.corp.GKLABS.NET:443/autodiscover/autodiscover.xm l. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1116 Type : Information Message : [EXCH] The AS is configured for this user in the Autodiscover response received from https://NC10LABS050.c orp.GKLABS.NET:443/autodiscover/autodiscover.xml. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1115 Type : Information Message : [EXCH] The OAB is configured for this user in the Autodiscover response received from https://NC10LABS050. corp.GKLABS.NET:443/autodiscover/autodiscover.xml. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1114 Type : Information Message : [EXCH] The UM is configured for this user in the Autodiscover response received from https://NC10LABS050.c orp.GKLABS.NET:443/autodiscover/autodiscover.xml. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1116 Type : Information Message : [EXPR] The AS is configured for this user in the Autodiscover response received from https://NC10LABS050.c orp.GKLABS.NET:443/autodiscover/autodiscover.xml. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1115 Type : Information Message : [EXPR] The OAB is configured for this user in the Autodiscover response received from https://NC10LABS050. corp.GKLABS.NET:443/autodiscover/autodiscover.xml. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1114 Type : Information Message : [EXPR] The UM is configured for this user in the Autodiscover response received from https://NC10LABS050.c orp.GKLABS.NET:443/autodiscover/autodiscover.xml. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1122 Type : Success Message : Autodiscover was tested successfully. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1024 Type : Success Message : [EXCH] Successfully contacted the AS service at https://owa.gklabs.net/ews/exchange.asmx. The elapsed time was 169 milliseconds. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1026 Type : Success Message : [EXCH] Successfully contacted the UM service at https://owa.gklabs.net/ews/exchange.asmx. The elapsed time was 265 milliseconds. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1124 Type : Success Message : [Server] Successfully contacted the AS service at https://nc10labs050.corp.gklabs.net/EWS/Exchange.asmx. T he elapsed time was 140 milliseconds. RunspaceId : d76c31b6-a9f2-4211-ba93-d05aa96f862a Id : 1126 Type : Success Message : [Server] Successfully contacted the UM service at https://nc10labs050.corp.gklabs.net/EWS/Exchange.asmx. T he elapsed time was 187 milliseconds.Wall
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December 7th, 2010 1:15pm

Thanks to everyone that responded to this message. Even though this is a lab environment, I placed a call to Microsoft PSS. After spending two days with Exchange support, we couldnt find an issue with the Exchange config and seemed to be something else with authentication causing the service to fail. They eventually tried to resolve using http://support.microsoft.com/kb/216393 however this didnt work, so we had to manually disjoin and then rejoin the Server to the domain - see below. Seems that the CAS server (NC10LABS050) had been generating 3210 Netlogon errors. Long story short, the computer account and/or local security accounts were corrupt.... To fix this issue, I simply stopped and disabled ALL exchange services. Rebooted. Removed the computer from the domain. Rebooted. Added the computer back to the domain. Rebooted. Set the exchange services back to their normal Automatic, Manual, etc. status and rebooted one final time. Once the server came back on line, credentials were able to be passed and all exchange autodiscover services worked perfectly. Thanks to everyone on this list who responded and offered assistance. It was much appreciated! Wall
December 9th, 2010 10:56am

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