Attachments are disappearing from emails after they have been read.
I have a user running Windows 7 on a laptop with Outlook 2003. If the user receives an email message with an attachment she can open the attachment and view it. One week later she can go back to the same email and the attachment is gone.....it's not in the header of the email and in the attachment colomn it's doesn't show that an attachment is present any longer. What could be going on?
October 22nd, 2010 11:43am

Hi, Did you checked whether it is an antivirus issue?Regards from www.windowsadmin.info
Free Windows Admin Tool Kit Click here and download it now
October 22nd, 2010 12:28pm

Yes, This is client issue in windows 7 , I hope you are not getting such issue when using OWA for same mailbox. As Manu said, Please disable any AV in desktop/laptop and check, Also try to configure same outlook profile on other machine and check it. Some more info :: http://windows.microsoft.com/en-US/windows-vista/Why-cant-I-view-an-attachment-in-Windows-MailAnil
October 22nd, 2010 1:00pm

Thank you! I am still working to figure out the problem. I changed the AV program.
Free Windows Admin Tool Kit Click here and download it now
October 22nd, 2010 4:31pm

Hi, Any update? If the problem is still exists, please feel free to let me know and I will be glad to help. Best Regards Evan
October 28th, 2010 12:52pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics