Attached file shown in OWA but not in Outlook 2007 when forwarded from iPad
Hi I know that this might not be the correct forum :-) Some of our users have bought iPad's and they are configured with our company mail (Exchange 2007). When a user forwards a mail with an attach PDF file, the attached file is not shown in Outlook 2007 but if the user uses Outlook Web Access the file is shown. I have done some testing.... and found out that when reading a mail with an attached PDF file on the iPad there are two scenarios. The first is, that the iPad shows the content of the PDF file without user input. The second is, that the iPad only shows an icon refering to the PDF file. If the users forwards a mail with the first scenario the attached PDF file is not shown in Outlook 2007, only OWA. If it's the second scenario the PDF file is shown both in Outlook and OWA. Have anyone seen this before? Lasse/Lasse
November 17th, 2010 5:05am

Hi Lasse, As you can see the file via OWA, it may not problem on the Exchange Server. For this issue, I suggest you attempt this method to troubleshoot the problem: Send the same email to some others who are using Outlook 2007(make sure use the first scenario). If the others also cannot see the attach file, the problem in this case may be caused by malformed. The content type of the email is not correct. You can get more information from this post: Outlook 2003/2007 cannot see attachments, but OWA can http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/478c326b-486b-461c-9141-dd544b245c75 If the others can see the attach file, only several person cannot see the attach file. Please install the latest updates to have a try. Also as this is a Outlook problem, you also can ask this problem in Outlook forum: Outlook IT Pro Discussions http://social.technet.microsoft.com/Forums/en-US/outlook/threads Thanks, Evan
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November 22nd, 2010 4:11am

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