Archiving options for Outlook 2010/2013 Home and Business?

Hi all,

Forgive me if this is covered already (I am sure it would be somewhere but I could not find a definitive answer).  We are looking at migrating from Google Apps to Exchange and I am trying to cost it all up and have a question in relation to archiving.

Our 450 users are not akin to archiving, given their gmail limits, they are just used to keeping everything, however with exchange that will have to change as we are going to host it locally.

The question I have is what archiving options are available to me given that all our office installations are Home and Business 2010/2013?  I have read the compatibility matrix which says outlook in this product does not support in-place archiving.

To test this I created an in-place archive for my account (outlook 2010 H&B) and when I re-open outlook I get my archive mailbox showing up.

I have not yet tested the mailbox retention policies and such like but I thought I would just ask as to what options would be available to me given this situation?

Given that my archive is now showing in outlook, what has caused that to happen? I would have thought that if it was not supported that it would not have shown up at all?  Can someone explain what functionality will not work and what will?

If we have to buy new copies of outlook for all our clients it just adds to the cost that I suspect will kill the move and management will say that we can stay on gmail.

Thanks for any direction you may have.

August 30th, 2013 12:19am

Exchange Archiving required Exchange Enterprise CAL, but this is server functionality - if you have EntCAL, you can eneble archiving for some people or for all (depending on license count). It's true, that Outlook home version has no access to archive mailbox, but it could be shown by Outlook Web Apps. To have full Exchange 2013 with mail client functionality you should have Outlook 2013 on your desktops, so sooner or later you should consider upgrade. But you can also choose Office365, plan E3 or E4 (Exchange+Lync+Sharepoint) - to recieve full Office 2003 Pro Plus version.
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August 30th, 2013 7:09am

I enabled it for my account and the archive mailbox does show up and I can drop items into it, which is what sparked the question, it looks like it works just fine ( and I have confirmed that I am using the home and business version of outlook 2010), but i am just worried that it will break sometime down the line etc given that MS say its not support, but it appears to work...
September 1st, 2013 11:49pm

Hello,

Yes. From the following article, the home and business version of outlook 2010 doesn't in-place archiving.

Exchange 2013 In-Place Archive Email Client Requirements

http://www.msexchange.org/kbase/ExchangeServerTips/ExchangeServer2013/OutlookOWA/exchange-2013-place-archive-email-client-requirements.htmlllkkmb

For your test result, I recommend you contact microsoft support to response the result.

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September 3rd, 2013 2:29am

I understand that it is not supported, I was just commenting that It appeared to work in the tests that I had done and I was curious as to why
September 3rd, 2013 2:47am

I understand that it is not supported, I was just commenting that It appeared to work in the tests that I had done and I was curious as to why

Aaron would you mind to share your findings on this if any! We are in the same situation as you were.

I have activated Online Archiving (on-premises) feature for 3 accounts on our Exchange 2010 and set them up with Retention Policy which Move to archive items aged more than 6 months and all works fine and old Items automatically being moved to Online Archive mailbox which just appeared after enabling this on server for above 3 accounts.

The server is Exchange 2010 and clients are Outlook H&B 2013 which comes with DELL systems.

We already purchased Enterprise Licenses as well and have access to Microsoft Download pages to get Outlook 2013.

But since above is working just fine, we really would like to know, if we don't install Outlook 2013 and activate it with that license what in fact we are missing in terms of functionalities regarding Online Archiving!

Really looking forward to hear back from you or anybody who can clear the confusion.

Thanks for assistance!

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March 21st, 2014 3:30am

Yeah, an answer from Microsoft on this would be useful as we are in the same boat. I have Office Home and Business 2013 and can see my Online archive, but my colleague can not.
August 20th, 2015 2:26am

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