Archive folder suddenly empty

Hi. I have a user who logged in this morning, and his archive folder is empty. We are using outlook 2010. He checked in OWA and they are missing from there also. Any idea what caused this or how to restore it?

August 31st, 2015 1:27pm

Hello,

Have you setup any filters in archive folder?

You can try these steps & check if it helps:

Close MS Outlook >> Press Window Key + R >> Type outlook<space>/cleanviews

Thanks & Regards

Clark Kent

 

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September 1st, 2015 1:15am

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