Archive PST file not showing e-mails from recent to Jun 2013 upon updating from Outlook 2007 to 2010

Scenario at 8 AM: Working on Windows XP (SP3) with Outlook 2007. Active PST files are 1. server based Inbox folder & 2. an archive PST, manually created, which has multiple folders. The system is handed over to IT Team to upgrade 

Scenario at 2PM: Windows 7 (64 bit) installed and MS Office 2010 with Outlook 2010 installed. E-mails are re-configured to server and all active pst are re-mapped. Receive fresh e-mails.

Problems: All e-mail from 8AM today to 26-Jun 2013 disappear including folders and sub folders created during that perion from the manually created archive pst.

Please help me resolve this issue and get back my e-mails from  26-Jun 2013 to 8 AM,11-Mar-2014.

## My job is at stake

 


  • Edited by Schiraz Wednesday, March 12, 2014 6:37 AM
March 11th, 2014 3:13pm

Hi,

Which type of email account are you using? POP3, IMAP or Exchange server?

Did you check the archive PST file after you finished creating it? Does it contain all emails you want?

How did you re-map your pst files? We can just click File > Open > Open Outlook Data File... browse to your pst file and open it in your Outlook.

We can also try to use the Inbox repair tool to scan and repair your pst file to check if it's corrupted. Please also have a look at the link below and check if these recovery tools help:

http://www.howto-outlook.com/tag/data-recovery

Good Luck!

Steve Fan
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
March 12th, 2014 6:59am

I found one more software to reliable Outlook PST file repair and recover..

Check this:- http://www.mannatsoftware.com/kernel-outlook-pst-recovery.html
April 16th, 2015 6:12am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics