Archive PST file not showing e-mails from recent to Jun 2013 upon updating from Outlook 2007 to 2010

Scenario at 8 AM: Working on Windows XP (SP3) with Outlook 2007. Active PST files are 1. server based Inbox folder & 2. an archive PST, manually created, which has multiple folders. The system is handed over to IT Team to upgrade 

Scenario at 2PM: Windows 7 (64 bit) installed and MS Office 2010 with Outlook 2010 installed. E-mails are re-configured to server and all active pst are re-mapped. Receive fresh e-mails.

Problems: All e-mail from 8AM today to 26-Jun 2013 disappear including folders and sub folders created during that perion from the manually created archive pst.

Please help me resolve this issue and get back my e-mails from  26-Jun 2013 to 8 AM,11-Mar-2014.

## My job is at stake

 


  • Edited by Schiraz Wednesday, March 12, 2014 6:37 AM
March 11th, 2014 6:13pm

Hi,

Which type of email account are you using? POP3, IMAP or Exchange server?

Did you check the archive PST file after you finished creating it? Does it contain all emails you want?

How did you re-map your pst files? We can just click File > Open > Open Outlook Data File... browse to your pst file and open it in your Outlook.

We can also try to use the Inbox repair tool to scan and repair your pst file to check if it's corrupted. Please also have a look at the link below and check if these recovery tools help:

http://www.howto-outlook.com/tag/data-recovery

Good Luck!

Steve Fan
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
March 12th, 2014 9:59am

E-mail Account is Exchange Server.

The archive PST file does not contain e-mails which were archived from morning of 11-Mar-14 to 26-JUn-2013. This is what is causing me all sorts of problems at work.

I re-mapped it exactly how you have mentioned in your post.

I'll now try what you have suggested to repair my pst.

Do share more suggestions if you have.

Additional situation analysis which might help with identification of problem : The e-mails in the archived folder have seem to have rolled back to as it was on 26-Jun 2013. Old resolved e-mails are once again flagged, even the recycle bin is showing old e-mails which were deleted.

March 12th, 2014 10:06am

Here are some helpful kb articles to repair the PST file Follow the steps mentioned here to repair the PST file

http://office.microsoft.com/en-001/outlook-help/repair-outlook-data-files-pst-and-ost-HA010075831.aspx

http://support.microsoft.com/kb/272227/en-us

Some third party applications are also there to help you out.

http://www.softwaredemons.com/comparing-3-best-outlook-pst-recovery-software/

https://exploreb2b.com/articles/best-outlook-pst-recovery-software

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March 12th, 2014 7:34pm

If  delete some of your important outlook emails in email folder such as MS outlook Inbox or even if you have emptied the recycle bin or the Trash folder, the emails were not actually deleted.  Don't worry about all the problem for MS outlook try This software and recover all over permanent deleted emails from MS outlook Inbox.
Visit for more information: http://outlookpstrecoverysoftware.weebly.com
 

April 20th, 2014 11:09am

If  delete some of your important outlook emails in email folder such as MS outlook Inbox or even if you have emptied the recycle bin or the Trash folder, the emails were not actually deleted.  Don't worry about all the problem for MS outlook try This software and recover all over permanent deleted emails from MS outlook Inbox.
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April 27th, 2014 9:58am

Outlook PST Recovery is a reliable solution to repair and recover Outlook personal storage file '.PST'. After repair, the contents are restored to a new importable PST file. The application also facilitates the recovery of folders.

Visit:- http://www.pcrecoveryutility.com/outlook-pst-recovery.html


January 2nd, 2015 11:11am

A Complete solution for all PST files corruption related issues which easily recovers corrupt pst files and resolves all pst files corruption issues without any hassle.

Download:- http://www.filesrecoverytools.com/outlook-pst-recovery.html


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January 5th, 2015 1:43am

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