App-V Office 2013 - cannot pin more than one document to taskbar

Hello,

I'm experiencing the issue that when I have Office 2013 ProPlus App-V Package published I can only pin a file (Word, Excel) to the taskbar if the application isn't already pinned. That means if I want to pin a second document or excel sheet to Word or Excel I have to first unpin the application, then pull the file to the taskpar to pin a second one down. This is a workaround, but not really a satisfying solution for our users.

With Office 2013 installed locally I don't have this issue.

I virtualized Office through CMD with the packager which is Microsoft's best practice. Everything else is working fine.

Any help would be greatly appreciated.

Regards,
Pascal

May 12th, 2015 11:17am

Hi Pascal,

Based on your description, I suppose this issue might be caused by jump list.

I suggest you to reset the items of jump list first in the App-V environment.

Please refer to this link and these steps of reset the items of jump list:

http://www.sevenforums.com/tutorials/81483-jump-lists-reset-clear-all-items.html

Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

If this issue still exists, please try to perform a clean boot in Windows to check if eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows.

For more information please read this article about perform a clean boot in Windows:

https://support.microsoft.com/en-us/kb/929135

Try these steps and let me know if it works, Im glad to help and follow up your reply.

Regards,

George Zhao
TechNet Community Support

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May 13th, 2015 9:51pm

Issue was reproduced by Microsoft and will be fixed in future releases.
July 28th, 2015 7:34am

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