An Exchange 2007 server on which an address list service is active cannot be found.
Cheers mate:Problem:An Exchange 2007 server on which an address list service is active cannot be found.Solution:START the Microsoft Exchange System Attendant service from Services.msc
March 10th, 2008 6:30am

What??? Just that??? I cannot believe!!!Man, it really solved my problem!!!Thanks a lot!!!
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April 1st, 2008 7:49am

What a simple solution - Thanks
April 24th, 2008 12:16pm

yes that was it ! simple and straight forward :-)
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May 1st, 2008 11:02am

Thank you. How easy
May 7th, 2008 8:53am

So...what if my services.msc does not have the above option listed as a choice? (its been a loong day)
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June 8th, 2008 6:14am

I didn't panic when I got this error message this morning in our Exchange 07 box, but if anybody gets the same error, this is the right place to get an answer for it. Just try to get this Microsoft Exchange System Attendant service running.it fix my problem right away.thanks for posting.
July 29th, 2008 4:47pm

Oh thank you! Thats just worked out my problem. /Mick
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September 2nd, 2008 10:46am

Thanks for the solution. If the service start up is set to automatic and the server hasn't been rebooted, any idea why the service would suddenly stop?
January 12th, 2009 5:33pm

Iamnot able to add new mailboxes in current exchange environment. The following practices are termed unsuccessful: Creation new Mailbox. Modifying any Mailbox. Errors Generated : The address list service on the server is not running An Exchange 2007 server on which an address list service is active cannot be found. Troubleshooting Performed: The following troubleshooting steps were performed for the resolution of the issue : Verifying Exchange services. All services were running properly including the System Attendant. Re-started the System Attendant services. (As mentioned in many technical forums). Performed Failover of the Cluster. Successful but the issues persists. Shifting FSMO roles to other domain controllers. Your prompt support will be highly appreciated.
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January 24th, 2009 10:09am

We are not able to add new mailboxes in current exchange environment. The following practices are termed unsuccessful: Creation new Mailbox. Modifying any Mailbox. Errors Generated : The address list service on the server is not running An Exchange 2007 server on which an address list service is active cannot be found. Troubleshooting Performed: The following troubleshooting steps were performed for the resolution of the issue : Verifying Exchange services. All services were running properly including the System Attendant. Re-started the System Attendant services. (As mentioned in many technical forums). Performed Failover of the Cluster. Successful but the issues persists. Shifting FSMO roles to other domain controllers. Your prompt support will be highly appreciated.
January 24th, 2009 10:52am

Anyone got anything on this one.. i am facing similar issues on exchange 2k7 servers.... this time i am sure that this has to do something with Address list and GC.One more -- if i reboot e2k7 server - issue resolved for this server and randomly starts again on some another server. Please suggest. Thank you.Regards,--S a r v e s h
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March 20th, 2009 8:48am

Well i have found the resolution of that issue my self...kindly apply below settings according to your scenerio . Problem: Not able to add new mailboxes in current exchange environment. The following practices are termed unsuccessful: Creation new Mailbox. Modifying any Mailbox. Errors Generated: The address list service on the server is not running An Exchange 2007 server on which an address list service is active cannot be found. Cause: This Knowledge base describes the problem that may be caused by missing or deleting computer object name of Virtual Machine (PKKHICS01E07) in Active directory. Note: Verify the existence of PKKHICS01E07 computer object name in Active Directory. If it doesnt exist so, Dont try to create the computer name object manually. Resolution: To resolve this issue, do the following steps. 1. Take the session of PKKHICS01E07 and go to Start > Cluster Administrator. 2. In a right pan select Network Name (PKKHICS01E07) right click on it and brings it offline. 3. Take the properties of Network Name (PKKHICS01E07), under its property select the parameter tab. 4. Remove both checks from check boxes and then click apply and ok. 5. Bring Network Name (PKKHICS01E07) online and then bring it offline again. 6. Follow the Steps 2 and 3 and checked the uncheck boxes. 7. Bring Network Name (PKKHICS01E07) online, when it becomes online then 8. In left pan bring PKKHICS01E07 online under Groups. 9. Now verify the existence of PKKHICS01E07 computer object name in Active Directory. 10. Now check the health of exchange server by means of any modification in users mailbox.
March 26th, 2009 10:06am

Thank A lot Your recommended Is Solve promblem me.I Confirm
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May 21st, 2009 12:17am

Really Great my dear it Cheers mate: Problem: An Exchange 2007 server on which an address list service is active cannot be found. Solution: START the Microsoft Exchange System Attendant service from Services.msc
May 28th, 2009 11:37am

Cheers mate:Problem:An Exchange 2007 server on which an address list service is active cannot be found.Solution:START the Microsoft Exchange System Attendant service from Services.msc The solutionyou provided fixed my issue, thanks for your help.
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July 14th, 2009 12:59am

wow, Thanks Albert, nice suprise, I was prepared for a day's work on this one.
August 30th, 2009 4:57am

I had this problem after installing the Rollup 9 for Exchange 2007. I had to uninstall this roll up and reinstall it. Then the system attendant service magically started again.Thanks, JonE
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September 1st, 2009 11:39pm

Excellent!Could not add a new user mailbox to Exchange 2007. This was the error msg and the fix!Great!john11
September 28th, 2009 8:50pm

TY 4 a short and good aswer to a stupid problem...
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October 2nd, 2009 3:05pm

Thanks ..I have just upgraded to win 2008/exch 2007 and have had several issues but am almost there. Thanks for this solution ..I can't believe it was that simple. Strange though the service was on automatic so maybe there is a bug in this new sw.
October 3rd, 2009 12:04pm

Short and affective, thank you so much. you're the man....
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October 27th, 2009 6:45pm

Thank you very muchSo simple but so affective.Things are easy if you know what you are doing :)
November 16th, 2009 6:17pm

Hi thanks a Lot,am out of tense .thanksDinku
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December 17th, 2009 9:54am

Thanks for the soultion....It has resolved my problem... :)
April 5th, 2010 11:28am

I have that problem, I can't move a mailbox from a database to another database in the same server. I have my mailbox dserver role in a Cluster escenario. In the active node, the Microsoft Exchange System Attendant is running. any idea why I can't move the mailbox? TIA Víctor
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April 23rd, 2010 7:33pm

Thank you very much, PJ
May 11th, 2010 8:03am

Hi Iftikhar Imtiaz this is definitely the solution to the problem, I had that same error on a cluster environment and although the service was started generating the error behind me, following the recommended step is solved Thanks for sharing your knowledgeADCB
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July 6th, 2010 9:13pm

Thanks, that sure resolve my problem in a heart beat.Thank you, thank you and thank you
July 12th, 2010 10:36pm

Thanks....
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August 25th, 2010 4:11pm

What a convoluted error message! Could just say "Exchange System Management Service may be stopped" or, "A critical service is not started".
September 8th, 2010 11:56pm

Sorry to bump a very old thread, but I am having this problem but starting the service is not the complete answer. When I attempt to start the service, it stops right away, giving the following error: The Microsoft Exchange System Attendant service on the Local Computer started and then stopped. The event log entry says: Unexpected error No authority could be contacted for authentication. ID no: 80090311 Microsoft Exchange System Attendant occurred. Any ideas? THANKS!
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January 28th, 2011 7:18pm

following up to my own question... I was able to resolve it by re-joining the domain.
January 28th, 2011 9:33pm

thanks a lot !!!!!. It really solved my problem.
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June 6th, 2011 9:50am

thanks..... it worked
August 2nd, 2011 2:42am

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