Ampersand Removed from Outlook Attachment Filename
Windoes XP, Office 2003. After some investigation I have determined where the ampersand is being removed from the attachment filename. The ampersand is removed when the user ‘opens’ the attachment, i.e. the temp file goes to the OLK* folder, immediately the ampersand is removed and displays as such in the top bar of the window. If the user Saves the attachment, instead of Open, the ampersand is retained. I tested it on my own machine and have noticed the same if I Open and not Save. This happens with Word and Excel files tested. Any ideas anyone? I have suggested to the user that it is basic good practice to always Save the attachment and not Open. Many thanks DeanH
July 28th, 2010 9:10am

On Wed, 28 Jul 2010 06:10:45 +0000, Ampersand Trouble wrote: > > >Windoes XP, Office 2003. > >After some investigation I have determined where the ampersand is being removed from the attachment filename. > >The ampersand is removed when the user ?opens? the attachment, i.e. the temp file goes to the OLK* folder, immediately the ampersand is removed and displays as such in the top bar of the window. > >If the user Saves the attachment, instead of Open, the ampersand is retained. > >I tested it on my own machine and have noticed the same if I Open and not Save. > >This happens with Word and Excel files tested. > >Any ideas anyone? This is a question better asked in an Outlook forum. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP
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July 29th, 2010 2:49am

I have asked this in the Outlook forum and sometime ago someone there said ask in the Exchange forum... So I am asking in three forums :-) And still no helpful comments :-(
July 29th, 2010 9:09am

On Thu, 29 Jul 2010 06:09:00 +0000, Ampersand Trouble wrote: > > >I have asked this in the Outlook forum and sometime ago someone there said ask in the Exchange forum... > >So I am asking in three forums :-) > >And still no helpful comments :-( Well, if you can save the attachment and not have its name altered then Outlook must be receiving the correct information in the message. If you OPEN the attachment and the name is altered then it's either Outlook that's changing the name or the O/S is doing it. Exchange is out of the picture on this one. Try opening the attachment using OWA and you may see a different name, too (e.g. spaces replaced by "_"). Open it with a POP/IMAP client (Outlook Express?) and the name is unaltered. Clearly, this is a client-side phenomenon. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP
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July 30th, 2010 3:07am

The issue has been noticed in varies outlook versions, 2003, 2007 and 2010. The behavior has been reported Please see Abdias’ post in your another threadJames Luo TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx) If you have any feedback on our support, please contact tngfb@microsoft.com
August 2nd, 2010 4:56am

Thanks Rich and James-Luo. Yes I have seen the other reponse in the Outlook forum. This is the second time someone has mentioned opening the attachment with OWA, but no one has answered my question - what is OWA? Outlook Express is barred via corporate policy, so no use here. As has been noted, this 'problem' has been 'reported'. By who to who I don't know, I may get a response in 2012 :-) All the best DeanH (Ampersand Trouble in Technet)
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August 2nd, 2010 9:57am

It’s a mail client on the webpage (Reference)James Luo TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx) If you have any feedback on our support, please contact tngfb@microsoft.com
August 2nd, 2010 10:20am

On Mon, 2 Aug 2010 06:57:52 +0000, Ampersand Trouble wrote: >Yes I have seen the other reponse in the Outlook forum. > >This is the second time someone has mentioned opening the attachment with OWA, but no one has answered my question - what is OWA? Outlook Web Access (before Exchange 2010). Outlook Web Application (in Exchange 2010). >Outlook Express is barred via corporate policy, so no use here. > >As has been noted, this 'problem' has been 'reported'. By who to who I don't know, I may get a response in 2012 :-) If you want it prioritized, open a call with MS. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP
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August 3rd, 2010 1:00am

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