Hello,

I got a question regarding adding email addresses from former employees who aren't being used anymore.

My boss suggested that I could add their addresses to the distribution lists of their respective departments (so that customers' emails end up in a shared department box e.g. Production & Marketing

But that led me to a halt where I get the following error:)

I guess that I would have to put the user's email address in the 'deleted users' section.

Is there a better way to accomplish what I am trying to achieve?

Thanks in regards!

SP-Brown

Hi,

This forum is for questions and feedback related to Office desktop application. Since you were modifying the distribution list within Exchange Admin Center, it's more likely a server side issue. I'd recommend you post a new question in the Exchange forum for further assistance:

https://social.technet.microsoft.com/Forums/office/en-US/home?category=exchangeserver

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Steve Fan
TechNet Community Support

Hi,

This forum is for questions and feedback related to Office desktop application. Since you were modifying the distribution list within Exchange Admin Center, it's more likely a server side issue. I'd recommend you post a new question in the Exchange forum for further assistance:

https://social.technet.microsoft.com/Forums/office/en-US/home?category=exchangeserver

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Steve Fan
TechNet Community Support