A problem occurred while trying to use your mailbox. Error when accessing OWA. Exchange 2012 SP3
Problem begins, when we installed SP3. We don't have any ideas about this trouble.
Request
Url: https://xxxxxx.ru:443/owa/
User: xxxxxx
EX Address: /o=xxxxx/ou=Exchange Administrative Group
(FYDIBOHF23SPDLT)/cn=Recipients/cn=userxxxxxxx
SMTP Address: xxxxxxx@xxxx.ru
OWA version: 14.3.123.3
Exception
Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception
message: Cannot save changes made to an item to
store.
Call stack
Microsoft.Exchange.Data.Storage.MapiPropertyBag.SaveChanges(Boolean force)
Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.SaveChanges(Boolean
force) Microsoft.Exchange.Data.Storage.AcrPropertyBag.SaveChanges(Boolean
force)
Microsoft.Exchange.Data.Storage.CoreItem.Microsoft.Exchange.Data.Storage.ICoreItem.InternalSave(SaveMode
saveMode) Microsoft.Exchange.Data.Storage.Item.SaveInternal(SaveMode saveMode,
Boolean commit)
Microsoft.Exchange.Data.Storage.UserConfiguration.Save(SaveMode saveMode)
Microsoft.Exchange.Data.Storage.UserConfiguration.Save()
Microsoft.Exchange.Clients.Owa.Core.UserConfigurationUtilities.CreateAndSaveFolderConfiguration(String
configurationName, UserContext userContext, StoreId folderId)
Microsoft.Exchange.Clients.Owa.Core.UserConfigurationUtilities.GetFolderConfiguration(String
configurationName, UserContext userContext, StoreId folderId)
Microsoft.Exchange.Clients.Owa.Core.UserContext.GetAllFolderPolicy()
Microsoft.Exchange.Clients.Owa.Core.UserContext.OnPostLoadUserContext()
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext
owaContext, UserContextCookie userContextCookie)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.AcquireAndPreprocessUserContext(OwaContext
owaContext, HttpRequest request)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext
owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext
owaContext)
Microsoft.Exchange.Clients.Owa.Core.OwaRequestEventInspector.OnPostAuthorizeRequest(Object
sender, EventArgs e)
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
completedSynchronously)
Inner Exception
Exception type: Microsoft.Mapi.MapiExceptionJetErrorReadVerifyFailure
Exception
message: MapiExceptionJetErrorReadVerifyFailure:
Unable to save changes. (hr=0x80004005, ec=-1018) Diagnostic context: Lid: 55847
EMSMDBPOOL.EcPoolSessionDoRpc called [length=137] Lid: 43559
EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=664][latency=0] Lid:
23226 --- ROP Parse Start --- Lid: 27962 ROP: ropSetProps [10] Lid: 27962 ROP:
ropSaveChangesMessage [12] Lid: 17082 ROP Error: 0xFFFFFC06 Lid: 18273 Lid:
21921 StoreEc: 0xFFFFFC06 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ----
Remote Context Beg ---- Lid: 1238 Remote Context Overflow Lid: 36537 dwParam:
0x67160102 Lid: 5587 StoreEc: 0x8004010F PropTag: 0x67160102 Lid: 33375 StoreEc:
0x8004010F Lid: 36537 dwParam: 0x67170102 Lid: 5587 StoreEc: 0x8004010F PropTag:
0x67170102 Lid: 33375 StoreEc: 0x8004010F Lid: 36537 dwParam: 0x679A000B Lid:
5587 StoreEc: 0x8004010F PropTag: 0x679A000B Lid: 33375 StoreEc: 0x8004010F Lid:
36537 dwParam: 0x67A90002 Lid: 5587 StoreEc: 0x8004010F PropTag: 0x67A90002 Lid:
33375 StoreEc: 0x8004010F Lid: 36537 dwParam: 0x67AD000B Lid: 5587 StoreEc:
0x8004010F PropTag: 0x67AD000B Lid: 33375 StoreEc: 0x8004010F Lid: 36537
dwParam: 0x67FE0102 Lid: 5587 StoreEc: 0x8004010F PropTag: 0x67FE0102 Lid: 33375
StoreEc: 0x8004010F Lid: 13236 StoreEc: 0xFFFFFC06 Lid: 38593 dwParam: 0xA553C9
Lid: 4097 StoreEc: 0xFFFFFC06 Lid: 63063 Lid: 5041 StoreEc: 0xFFFFFC06 Lid: 4465
StoreEc: 0xFFFFFC06 Lid: 6926 StoreEc: 0xFFFFFC06 Lid: 1750 ---- Remote Context
End ---- Lid: 31418 --- ROP Parse Done --- Lid: 21457 Lid: 19665 StoreEc:
0xFFFFFC06
Call stack
Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult,
SafeExInterfaceHandle iUnknown, Exception innerException)
Microsoft.Mapi.MapiProp.SaveChanges(SaveChangesFlags flags)
Microsoft.Exchange.Data.Storage.MapiPropertyBag.SaveChanges(Boolean force)
March 22nd, 2013 5:56am
Hi there,
Is there any redirection or customization in OWA?
I'd suggest you try to update the webconfig file with the following:
Updated webconfig
httpOnlyCookies="false" requireSSL="false"
Remember backup the webconfig file first.
Fiona Liao
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
March 25th, 2013 9:23am