500 Unexpected Error when accessing Voice Mail rules

I have an Exchange 2010 and 2013 coexistent environment with Lync2013 and UM. Have migrated all users to Exchange 2013 and in the process of decommissioning Exchange 2010.

Having an issue when users (including Exchange admin) try to access shared mailbox OWA (having the appropriate permissions to do so) to setup Voice Mail rules, they get "500 Unexpected Error. An error occurred and your request couldn't be completed. Please try again"

It works fine if they access their own Voice mail rules. Everything else in OWA works fine.

MyVoiceMail option (in the Default Role Assignment Policy) is checked. Executing Get-UMCallAnsweringRule shell command outputs fine without any errors.  Have also tried creating another Role Assignment policy and assigning to the mailboxes but still does not work.

  

Any suggestions?

thanks in advance.


February 25th, 2015 7:22pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics