'Microsoft Information Store' returned 'Error returned from an ESE function call (d)
Problem: We can't take the backup of Exchange database Using Exchange Server 2003 & Operating System 2003 Server Total Disk spaceis 60GBandfree space 2.43GB where exchange is loaded. Errors: Backup StatusOperation: BackupActive backup destination: FileMedia name: "Online_Normal.bkf created 2/7/2007 at 3:37 PM" Volume shadow copy creation: Attempt 1.Backup of "ARNMMSG1\Microsoft Information Store\First Storage Group"Backup set #1 on media #1Backup description: "Set created 2/7/2007 at 3:37 PM"Media name: "Online_Normal.bkf created 2/7/2007 at 3:37 PM" Backup Type: Normal Backup started on 2/7/2007 at 3:37 PM.Folder ARNMMSG1\Microsoft Information Store\First Storage Group\Mailbox Store (ARNMMSG1)D:\Exchsrvr\mdbdata\priv1.edbThe 'Microsoft Information Store' returned 'Error returned from an ESE function call (d). ' from a call to 'HrESEBackupRead()' additional data '-'The 'Microsoft Information Store' returned 'Error returned from an ESE function call (d). ' from a call to 'HrESEBackupRead()' additional data '-'The operation was ended.Backup completed on 2/7/2007 at 3:45 PM.Directories: 0Files: 1Bytes: 4,005,823,162Time: 8 minutes and 28 seconds ---------------------- The operation did not successfully complete. Pl HELP ME FRIENDS Anish
August 29th, 2007 9:03am

Hi, can you please check the Application Viewer of your Exchange server 2003 and past here the event information about backup error for exchange seerver 2003. open the error event and click on the copy icon from the event information pagethen paste the information here. choose the most recent errors foryour backup of exchange. another thing, is your exchange server 2003 runs on a DC or member server ? Regards Alaa Al-Ankar Blog: http://aalankar.blogspot.com Community: http://www.prorangers.net
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August 29th, 2007 9:21am

itryed to take the backup on 3.8.07 and found that errors event given below Event Type:ErrorEvent Source:MSExchangeISEvent Category:General Event ID:9519Date:8/3/2007Time:9:13:11 PMUser:N/AComputer:ARNMMSG1Description:Error 0x80040102 starting database "Second Storage Group\2nd Mail Box Store" on the Microsoft Exchange Information Store. For more information, click http://www.microsoft.com/contentredirect.asp.Data:0000: 46 61 69 6c 65 64 20 74 Failed t0008: 6f 20 73 65 74 20 44 42 o set DB0010: 20 63 72 65 61 74 65 64 created0018: 20 61 74 74 72 69 62 75 attribu0020: 74 65 20 69 6e 20 74 68 te in th0028: 65 20 44 53 00 e DS. Event Type:ErrorEvent Source:MSExchangeISEvent Category:General Event ID:9518Date:8/3/2007Time:9:13:47 PMUser:N/AComputer:ARNMMSG1Description:Error 0x80040102 starting Storage Group /DC=com/DC=acmigroup/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=Acmi Mail Organization/CN=Administrative Groups/CN=First Administrative Group/CN=Servers/CN=ARNMMSG1/CN=InformationStore/CN=Second Storage Group on the Microsoft Exchange Information Store. MDB failed to start. For more information, click http://www.microsoft.com/contentredirect.asp. Event Type:ErrorEvent Source:MSExchangeFBPublishEvent Category:General Event ID:8197Date:8/3/2007Time:9:15:08 PMUser:N/AComputer:ARNMMSG1Description:Error initializing session for virtual machine ARNMMSG1. The error number is 0x8004011d. Make sure Microsoft Exchange Store is running. For more information, click http://www.microsoft.com/contentredirect.asp. Event Type:ErrorEvent Source:MSExchangeSAEvent Category:MAPI Session Event ID:9175Date:8/3/2007Time:10:12:06 PMUser:N/AComputer:ARNMMSG1Description:The MAPI call 'OpenMsgStore' failed with the following error: The attempt to log on to the Microsoft Exchange Server computer has failed.The MAPI provider failed.Microsoft Exchange Server Information StoreID no: 8004011d-0512-00000000 For more information, click http://www.microsoft.com/contentredirect.asp. Event Type:ErrorEvent Source:MSExchangeMTAEvent Category:Field Engineering Event ID:9405Date:8/3/2007Time:10:12:55 PMUser:N/AComputer:ARNMMSG1Description:An unexpected error has occurred which may cause the MTA to terminate. Error: Unable to create file EV0.LOG, return code 110. [BASE MAIN BASE 1] (16) For more information, click http://www.microsoft.com/contentredirect.asp. Exchange Server runs on member server. Only one storage groupExchange Serverhas Thanks Anish
August 30th, 2007 1:53pm

Hi, I am very sorry for the delay in my reply as i was in a business trip outside my country. now, based on the events that you've posted here, your information store "First Infromation Store" is Dismounted. so you will not be able to take Online Backup, all your information stores (Mailbox and Public Folders) Database needs to be online inorder to be able to take online backup for your exchange server. now, in order to mount your Information Store Database , do the following: Open Exchange System Manager Console. browse your exchange tree till you reacy your information store database. if your information store was not mounted, you will found a red arrow pointing down before the information store name. if you found this red arrow, right click on your Information Store and click Mount Database. wait till you got a successful message stating that your information store was mounted successfully. if the mont process failed, please take a note of the error and posted here. do the same thing for all your information stores including your public folder database. from the errors you've posted here, i think your infomation store will not mount. here is some link talks about your problem and the solution as well: http://support.microsoft.com/kb/930241/en-us http://support.microsoft.com/kb/828764/en-us please let me know if the above articles did solve your problem, and let me know if you need more help on this issue. Regards Alaa
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August 30th, 2007 10:56pm

Hi, sorry for the delay in reply. I will certainly inform you if problem solved. Regards, Anish
September 4th, 2007 1:51pm

Awaiting for the reply Regards Alaa
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September 4th, 2007 9:39pm

Hello, really hope you can help, I am having similar backup problems - exchange 2003 win server 2003 - member... here is the error: The 'Microsoft Information Store' returned 'Error returned from an ESE function call (d) here is a copy of some of the error logs: Event Type: Error Event Source: ESE Event Category: Logging/Recovery Event ID: 478 Date: 24/01/2011 Time: 11:54:14 User: N/A Computer: MPMAILSVR01 Description: Information Store (720) The streaming page read from the file "D:\Data\ExchSvr\MDBDATA\priv1.stm" at offset 22687744 (0x00000000015a3000) for 4096 (0x00001000) bytes failed verification due to a page checksum mismatch. The expected checksum was 2543685877 (0x00000000979d90f5) and the actual checksum was 2543816949 (0x00000000979f90f5). The read operation will fail with error -613 (0xfffffd9b). If this condition persists then please restore the database from a previous backup. For more information, click http://www.microsoft.com/contentredirect.asp. Event Type: Error Event Source: ESE Event Category: Logging/Recovery Event ID: 217 Date: 24/01/2011 Time: 11:54:28 User: N/A Computer: MPMAILSVR01 Description: Information Store (720) First Storage Group: Error (-613) during backup of a database (file D:\Data\ExchSvr\MDBDATA\priv1.stm). The database will be unable to restore. For more information, click http://www.microsoft.com/contentredirect.asp. thanks in advance!!
January 24th, 2011 7:08am

Hi blakScorp Where you able to fix the issue? I am having the same problem and was wondering if you found a solution. Thanks
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July 14th, 2011 5:36am

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