If I save a word document to a UNC file path, I can then click File -> Save & Send -> Send a Link.

If I save a word document to a Network drive (same location) the Send a link is then disabled and says "Document must be saved in a shared location".

Why doesn't this option work when I save a document to a saved network drive?

Thanks

Hi,

See here for same issue:

http://social.answers.microsoft.com/Forums/en-US/wordshare/thread/b60c2c56-5d20-422e-b7f0-320e5d83a625

Doug has provided the right answer to this issue and I quote his answer here in order to help more people with the same issue.

"If I first save a document to the Web (a public folder on my Live Skydrive), the Send a Link button is then enabled and if I use it, an email message opens with a link to the document on the Skydrive in the body of the email message.  I cannot test it, but I think that the same thing might happen if the document is saved to Sharepoint.

I think that maybe the only way in which the feature can be used."

Hi Jennifer, Thanks for you reply.

As a corporation with file servers we do not want to use Sky drive to share documents.

Just to clarify my problem, I am saving to the same location on the file server, but one method goes through a map network drive and the thus the link does not work.

Word should be able to resolve the fact that the network drive is a shared location on a file server just as it does if you save to the expanded UNC path.

Thanks

I still havn't managed to find a solution to this. Does anyone know why I can't "Send a link" for documents saved to a network drive?

Same issue here, it is a bit annoying. My guess is that a "shared location" doesn't include mapped network drives, if using the Drive name.

We are using SBS Server 2003 (soon 2011) with Office 2010, and the "Z drive" is our main way of sharing files. Of course it is possible to send a message with Outlook, and insert a hyperlink to the file, but it would be much more convenient if it could be done from Word.

Chris, Remi...

The problem is that although the "mapped drive" is a "shared area" people can map differant drive letters to the same location which means the links would NOT work...the function as it stands does NOT accept or rather does not actually "see" any document opened up from mapped drives as a "shared area" as it does differentiate a mapped drive from a local drive...

The function will work if you do the following...

1. Open the document via the full UNC path first and NOT via browsing any drives whether local or mapped.
2. Save and Send - the option will be available to use.

To clarify...for step 1 above click file > open and then type the full UNC path to the folder containg file before clicking o.k. to open the file....this will then flag the file as being opened up from a "shareable location" and enable the feature required because it uses that same UNC path in the email.

I have raised this with Microsoft to see if there is any scope to fix this in the future by enabling Office to somehow cleverly referance the drive mapping location and append this to file location instead of seeing it as G:\ or what ever it may be on your PC.

Cheers.

 

• Proposed as answer by Ed Ferrero Tuesday, February 21, 2012 7:32 AM

Hi durrie,

 

Same problem here.

 

Any news from microsoft? Other solution?

 

Thanks.

 

Hi all,

We experience the same "issue" here, any news or workarounds availible yet?

 

regards,

E.O

No workaround available yet :(

As this is an official Microsoft forum, can we please get a reponse from Microsoft on this?  This is a very annoying issue that affects a huge userbase.

Hi durrie,

Do you have a bug reference etc?

To add to this, if you have multiple documents in a folder and want them all to be able to be sent as a link:

1. Open Explorer
2. Click on Computer
3. Right-Click an open area in the right hand pane
4. Click Add a network location
5. Click Next and Next again
6. Click Browse to select a shared network folder
7. Click on the folder to select it and Click OK
8. Click Next
9. Provide a name for the location (optional)
10. Click Next
11. You see a confirmation that the location has been added to Computer
12. Check/uncheck the "Open this network location when I click Finish" check box (optional)
13. Click Finish
14. Done!

The trick now is to open these documents from the new folder you just created in Explorer that is listed under Computer.  This works everytime!

OR

A better approach is to Open Explorer, click-n-drag the new folder you just created down onto the Explorer icon in the taskbar.  (A message stating Pin to Windows Explorer will appear as you hover over it.) Release it and now, when you Right-Click the Explorer icon, you'll see your newly created folder listed on your Jump List in the Pinned section!  This makes the new folder easily accessible at all times and will always keep the documents/spreadsheets able to be sent as a link!  Truly worth it if you send a lot of links to docs!

• Edited by FCRHRA IT Specialist 15 hours 8 minutes ago