windows cant restart into recovery environment

 My Toshiba notebook L755-16C, have system image  to recover into factory setup, its not working now,  when trying to run it, a pop window shows that- window cant restart into Windows recovery Environment to complete the recovery operation.

I tried with the recovery DVD which I created before also now not working with this, the same message coming.

I tried to create a new recovery media by the recovery media creator a window pop shows that 'window searching for TRMCLchr.exe cant find, that may changed or moved'

Please help me to sort out the problem to return the laptop to factory setup 

May 15th, 2015 6:33pm

Recovery may be very specific to notebook model. Ask vendor support/forum


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May 15th, 2015 8:28pm

I suggest you check the hard drive.  If Windows is bootable run chkdsk /r in an elevated command prompt.  If not use a bootable media.
May 16th, 2015 7:02pm


First, if the installation media is not corrupted, you can check the solution on this KB article:

You cannot start Windows Recovery Environment after you start a computer by using the installation DVD that has been provided by the computer manufacturer

You are right to try to create a new media, as we suspect that the media is broken.

For the error that TRMCLchr.exe cant find, it can be caused if the creator application has been broken.

You can refer to the similar thread on Toshiba support page:

Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

For further help, youd better to contact the manufacturer since they will be more familiar with their own products.

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May 18th, 2015 3:36am

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