try to create a Word doc in Sharepoint, it fails.
In Lenovo 32 bit Windows 7 (Lenovo engineering W510) machine When we try to create a Word doc in Sharepoint, it fails.
June 20th, 2011 8:40pm

What is the error you are getting?? Please let us know about the exact error to help you in a better way!!My SharePoint Blog http://dhireny.blogspot.com
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June 20th, 2011 9:20pm

Also explain exactly what you mean by "create a Word document in SharePoint". Do you mean using the New option when in a document library where the default template is a Word template ? If so which Word template (i.e. for which version of Word) ? Please also tell us which SharePoint product you are using ? Moderator SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx Both also have links to extensive book lists and to (free) on-line chapters
June 20th, 2011 9:30pm

if you are talking about the new option in sharepoint document library and unable to create a word document. did you tried changing content type of the library?ullasjoshi
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June 20th, 2011 10:39pm

To add to Mike's questions: What version of Internet Explorer? Also, is it specificaly that computer? Is it working ok on every other workstation?
June 20th, 2011 10:49pm

while trying to create new documnet in sharepoint 2007 in try to create a MSWord2007 document in Sharepoint 2007, the document is getting hanged. Internet Explorer 8
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June 22nd, 2011 5:19pm

Hi, What document library you are using? Are you using OOB "Documents" that gets created by publishing feature? Also try reparing your office installation and then try once again. I hope this will help. Thanks, Rahul Rashu
June 23rd, 2011 2:22am

http://support.microsoft.com/kb/929360 The official MS KB's are http://support.microsoft.com/kb/833714 (can't open, no compat app), http://support.microsoft.com/kb/938888 (IE crash).
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June 24th, 2011 12:39pm

we have tried all the above options but it doesn't effecting the hanging of create new word document. Please suggest any thing new Regards, Chitta
July 11th, 2011 5:23pm

Are you an internal user or an external user? That is, do you use a login page to get into SP? Is the login different from the password you use to log into your computer? If you log into SP with a different account, there may be a conflict. We ran into similar issues but I'm a bit rusty on whether it was resolved or we just told users to create documents from their own MSOffice and then upload. IIRC, Office recognizes the machine login, and can create conflicts when you're not using PassThrough Authentication or similar.
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July 13th, 2011 9:46pm

Sorry machine was in domain itself and also user was using her account itself. What I am looking is any specific registry entries that needs to be done in Lenevo laptops because User is not able to perform the new document action from the SharePoint document library. Although Reinstall of ofice was done.
July 16th, 2011 8:51am

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