Hi DCFranklin,
Would you please share us more details of the issue?
Are you using a third party software on Windows 10 machine?
If that is the issue, did the software work well with Windows 10 before? Have you tried to upgrade it the latest version?
First of all, please check its compatibility with Windows 10 here before we tried to use it on Windows 10.
Compatibility Center
http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/Home?Language=en-US
If you are using a third party software, it is recommended to ask for help from the software support. They are more familiar with their product and they should have more resources to help you.
Best r