smsexec Fault
Hi,
I installed about one month ago SCCM 2007 SP2 R3 on a W2K8R2 virtual machine, but I realized only few days ago that the origin of all my problems is due to the SMSEXEC process that goes in fault randomly. Looking for the log of this event I just found
an Event Viewer entry (see below) but nothing else (no dump, no error entry on smsexec.log).
Does anybody can help me?
Thank you
Pierluigi
Event Viewer Entry:
17 Feb 2010:08:43
Faulting application name: smsexec.exe, version: 4.0.6487.2000, time stamp: 0x4ab33f1d
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b
Exception code: 0xc0000374
Fault offset: 0x000cdcbb
Faulting process id: 0x160
Faulting application start time: 0x01cbce6ff250218e
Faulting application path: E:\SCCM\bin\i386\smsexec.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: a918d9af-3a69-11e0-bb62-00505688144c
SMSEXEC.LOG - Log extraction for the time of Event
SMS_NETWORK_DISCOVERY started, ThreadMain() thread ID = 4172. $$<SMS_EXECUTIVE><Thu
Feb 17 08:42:00.271 2011 W. Europe Standard Time><thread=3920 (0xF50)>
STATMSG: ID=500 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_NETWORK_DISCOVERY" SYS=SRV42 SITE=S42 PID=352 TID=4172 GMTDATE=Thu Feb 17 07:42:00.272 2011 ISTR0="" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 $$<SMS_EXECUTIVE><Thu
Feb 17 08:42:00.273 2011 W. Europe Standard Time><thread=3920 (0xF50)>
******************************************************************************** $$<SMS_EXECUTIVE><Thu Feb 17 09:13:10.602 2011 W. Europe Standard Time><thread=1328 (0x530)>
Starting SMS_EXECUTIVE... $$<SMS_EXECUTIVE><Thu Feb 17 09:13:10.602 2011 W. Europe Standard Time><thread=1328 (0x530)>
Microsoft System Center Configuration Manager v4.00 (Build 6487) $$<SMS_EXECUTIVE><Thu Feb 17 09:13:10.603 2011 W. Europe Standard Time
February 18th, 2011 7:24pm
Bad news. Same behavior. I saw on link
http://social.technet.microsoft.com/Forums/en-US/configmgrgeneral/thread/784bbf68-6212-41b3-a85e-85177898f48a? that they refer to a possible antivirus problem, but in my case has not yet been installed. I'm really
worried at this point.
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February 18th, 2011 7:26pm
Bad news. Same behavior. I saw on link
http://social.technet.microsoft.com/Forums/en-US/configmgrgeneral/thread/784bbf68-6212-41b3-a85e-85177898f48a? that they refer to a possible antivirus problem, but in my case has not yet been installed. I'm really
worried at this point.
February 18th, 2011 7:26pm
There aren't no cashdump logs in the ConfigMgr's log folder?
Does that thead help:
http://social.technet.microsoft.com/Forums/en-US/configmgrgeneral/thread/784bbf68-6212-41b3-a85e-85177898f48a?Torsten Meringer | http://www.mssccmfaq.de
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February 18th, 2011 7:40pm
Time to call CSS (Microsoft's customer support) as that problem goes beyond the possibilities of a forum.Torsten Meringer | http://www.mssccmfaq.de
February 18th, 2011 8:41pm
Time to call CSS (Microsoft's customer support) as that problem goes beyond the possibilities of a forum.Torsten Meringer | http://www.mssccmfaq.de
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February 18th, 2011 8:41pm
Thanks' for the quick answer. Unfortunately I don't found any crashdump, but following the thread of the link that you have suggested, I ran the command "c:\> sfc /scannow" and I found a corrupted file (see extracted log below). So after that this has
been repaired I made reboot and now I'm testing the system to see what happen.
Pierluigi
SFC /scannow (extract)
2011-02-17 11:13:59, Info CSI 000000d8 Hashes for file member \??\C:\Windows\System32\inetsrv\config\schema\WebDAV_schema.xml do not match
actual file [l:34{17}]"WebDAV_schema.xml" :
Found: {l:32 b:Knhmirs08AJcEy+EphSQaFsjm3tPV/6QdX+OZys90YI=} Expected: {l:32 b:onidoYEKVd8AzodN8XUSyqqA7ZgDyOwb3DHgENXJ/GE=}
2011-02-17 11:13:59, Info CSI 000000d9 [SR] Repairing corrupted file [ml:520{260},l:90{45}]"\??\C:\Windows\System32\inetsrv\config\schema"\[l:34{17}]"WebDAV_schema.xml"
from store
February 18th, 2011 9:22pm
Thank you for your help. I agree with you this sound as a more complex problem. Just last detail, in the mean time I found the Applic. crash repository but is not clear for me how to read the minidumps, are there some tools available?
Pierluigi
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February 25th, 2011 8:00pm
Hi,
Take a look this patches for smsexec crash ;
1. http://support.microsoft.com/kb/981797
2. http://support.microsoft.com/kb/982399
I ve installed and no more crashes.
Use At Your Own Risk
Bulent
February 25th, 2011 8:18pm
Thank you Bulent, unfortunately I already tried but without any result.
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February 25th, 2011 8:20pm