sending by email unassigned alerts
I'd like to send to one user all unassigned alerts in 2 hours, How could I do this? Thanks in advanced
December 19th, 2010 7:19pm

Better, send by email all alerts with New state, open with more time than 2 hours. Cheers,
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December 20th, 2010 6:11am

Hi If I understand you correctly then I think you can do this via Alert aging. Alert aging basically states that if an alert hasn't changed resolution state for x minutes then send a notification. So set the subscription for just New Alerts. And set Alert Aging to 2 hours (120 minutes). Personally, unless you have a well tuned system, I would be careful in case you start to generate so many emails that operators start to ignore them. Perhaps restrict it just to critical? Your call on that one. Cheers GrahamView OpsMgr tips and tricks at http://systemcentersolutions.wordpress.com/
December 20th, 2010 9:23am

Hi Graham, thanks for your answer. I want to avoid alerts not attended by operators. I’d like to send an email to operators department if there are alerts not attended for more time than 5 hours for example. I have done new notification subscription with the next conditions: - Of a specific severity: of a Warning or Critical severity - With specific resolution state: New - Last modified by a specific user: System I don’t find any condition for alerts not attended in the last 5 hours. Cheers,
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December 21st, 2010 3:42am

Hi Graham, thanks for your answer. I want to avoid alerts not attended by operators. I’d like to send an email to operators department if there are alerts not attended for more time than 5 hours for example. I have done new notification subscription with the next conditions: - Of a specific severity: of a Warning or Critical severity - With specific resolution state: New - Last modified by a specific user: System I don’t find any condition for alerts not attended in the last 5 hours. Anders Bengtsson explain better what I want to do in http://contoso.se/blog/?p=259 Cheers,
December 21st, 2010 3:42am

Hi, Have you tried input 300 minutes there? That should be 5 hours. You could also do this with a timed script, that checks the active unassign alertst and takes action based on them, see http://contoso.se/blog/?p=1375 for more examples.Anders Bengtsson | Microsoft PFE | blog at http://www.contoso.se
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April 1st, 2011 8:05am

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