sccm 2007 client installation error
hi everybody this is error: MSI: Setup failed due to unexpected circumstances The error code is 80070642 ccmsetup 12/25/2009 3:52:57 PM 2604 (0x0A2C) ccmsetup is shutting down ccmsetup 12/25/2009 3:41:43 PM 5592 (0x15D8) Installation will be cancelled due to shutdown. Windows Installer will return error code 1602. ccmsetup 12/25/2009 3:41:43 PM 5876 (0x16F4) Installation was cancelled (1602) ccmsetup 12/25/2009 3:41:44 PM 5876 (0x16F4) Installation failed with error code 1603 ccmsetup 12/25/2009 3:52:58 PM 2604 (0x0A2C)
December 25th, 2009 7:16am
Hi,Does the log file contain any errors related to WMI?Kent Agerlund | http://scug.dk/members/Agerlund/default.aspx | The Danish community for System Center products
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December 25th, 2009 7:28am
Updated security on object C:\WINDOWS\system32\ccmsetup\. ccmsetup 12/25/2009 3:52:04 PM 3192 (0x0C78) A Fallback Status Point has not been specified. Message with STATEID='100' will not be sent. ccmsetup 12/25/2009 3:52:04 PM 3192 (0x0C78) Running as user "SYSTEM" ccmsetup 12/25/2009 3:52:04 PM 2604 (0x0A2C) Detected 71271 MB free disk space on system drive. ccmsetup 12/25/2009 3:52:04 PM 2604 (0x0A2C) DetectWindowsEmbeddedFBWF() Detecting OS Version ccmsetup 12/25/2009 3:52:04 PM 2604 (0x0A2C) Client OS Version is 5.2, Service Pack Version 2 ccmsetup 12/25/2009 3:52:04 PM 2604 (0x0A2C) Client OS is not a supported Windows Embedded Platform ccmsetup 12/25/2009 3:52:04 PM 2604 (0x0A2C) Ccmsetup is being restarted due to an administrative action. Installation files will be reset and downloaded again. ccmsetup 12/25/2009 3:52:04 PM 2604 (0x0A2C) Deleted file C:\WINDOWS\system32\ccmsetup\client.msi ccmsetup 12/25/2009 3:52:04 PM 2604 (0x0A2C) IsFileMicrosoftTrusted Verified file 'C:\WINDOWS\system32\ccmsetup\WindowsServer2003-KB923845-x86-ENU.exe' is MS signed. ccmsetup 12/25/2009 3:52:05 PM 2604 (0x0A2C) Installing file 'C:\WINDOWS\system32\ccmsetup\WindowsServer2003-KB923845-x86-ENU.exe' with options '/norestart /quiet /log:C:\WINDOWS\system32\ccmsetup\WindowsServer2003-KB923845-x86-ENU.exe.log'. ccmsetup 12/25/2009 3:52:05 PM 2604 (0x0A2C) File 'C:\WINDOWS\system32\ccmsetup\WindowsServer2003-KB923845-x86-ENU.exe' returned exit code 3010. ccmsetup 12/25/2009 3:52:15 PM 2604 (0x0A2C) Finished installing file 'C:\WINDOWS\system32\ccmsetup\WindowsServer2003-KB923845-x86-ENU.exe'. ccmsetup 12/25/2009 3:52:15 PM 2604 (0x0A2C) Successfully ran BITS check. ccmsetup 12/25/2009 3:52:15 PM 2604 (0x0A2C) IsFileMicrosoftTrusted Verified file 'C:\WINDOWS\system32\ccmsetup\ccmsetup.cab' is MS signed. ccmsetup 12/25/2009 3:52:15 PM 2604 (0x0A2C) Successfully extracted manifest file C:\WINDOWS\system32\ccmsetup\ccmsetup.xml from file C:\WINDOWS\system32\ccmsetup\ccmsetup.cab. ccmsetup 12/25/2009 3:52:15 PM 2604 (0x0A2C) Loading manifest file: C:\WINDOWS\system32\ccmsetup\ccmsetup.xml ccmsetup 12/25/2009 3:52:15 PM 2604 (0x0A2C) Successfully loaded ccmsetup manifest file. ccmsetup 12/25/2009 3:52:15 PM 2604 (0x0A2C) Couldn't get directory list for directory 'http://SCCM.NEW.ORG/CCM_Client/ClientPatch'. This directory may not exist. ccmsetup 12/25/2009 3:52:15 PM 2604 (0x0A2C) Adding file 'http://SCCM.NEW.ORG:80/CCM_Client/i386/client.msi' to BITS job, saving as 'C:\WINDOWS\system32\ccmsetup\client.msi'. ccmsetup 12/25/2009 3:52:15 PM 2604 (0x0A2C) Couldn't get directory list for directory 'http://SCCM.NEW.ORG/CCM_Client/i386/00000409'. This directory may not exist. ccmsetup 12/25/2009 3:52:15 PM 2604 (0x0A2C) Starting BITS download for client deployment files. ccmsetup 12/25/2009 3:52:15 PM 2604 (0x0A2C) Download Update: 3898967 out of 17847296 bytes transferred. ccmsetup 12/25/2009 3:52:16 PM 2604 (0x0A2C) Successfully completed BITS download for client deployment files. ccmsetup 12/25/2009 3:52:19 PM 2604 (0x0A2C) Successfully downloaded client files via BITS. ccmsetup 12/25/2009 3:52:19 PM 2604 (0x0A2C) Updated security on object C:\WINDOWS\system32\ccmsetup\. ccmsetup 12/25/2009 3:52:19 PM 2604 (0x0A2C) An MP exists on this machine. ccmsetup 12/25/2009 3:52:19 PM 2604 (0x0A2C) The client version 4.00.6487.2000 matches the MP version 4.00.6487.2000. The client will be installed. ccmsetup 12/25/2009 3:52:19 PM 2604 (0x0A2C) No client is currently installed. ccmsetup 12/25/2009 3:52:19 PM 2604 (0x0A2C) Installing version 4.00.6487.2000 of the client with product code {2609EDF1-34C4-4B03-B634-55F3B3BC4931} ccmsetup 12/25/2009 3:52:20 PM 2604 (0x0A2C) MSI PROPERTIES are INSTALL="ALL" SMSSITECODE="111" CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="0" CCMFIRSTCERT="0" SMSPUBLICROOTKEY=0602000000A40000525341310004000001000100314221EEF4B8052E010253E703D6ABAE7265BB66C10A5B5CE0E7A1A2FD4B2C39FE3C7D5B7040629BB1C1160A491417CF3C169FE5D76C318B35412012C5F6A5099837469EE373B92BA99BB56215A5389C5B237B04FFEEB74A408DAD053CD99D01DDF2BC9573130C94CA6386DF3D280DCB1B20EF85C256AF82F588BA1FA62148BE INSTALL=ALL ccmsetup 12/25/2009 3:52:20 PM 2604 (0x0A2C) IsFileMicrosoftTrusted Verified file 'C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi' is MS signed. ccmsetup 12/25/2009 3:52:20 PM 2604 (0x0A2C) Running installation package Package: C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi Log: C:\WINDOWS\system32\ccmsetup\client.msi.log Properties: INSTALL="ALL" SMSSITECODE="111" CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="0" CCMFIRSTCERT="0" SMSPUBLICROOTKEY=0602000000A40000525341310004000001000100314221EEF4B8052E010253E703D6ABAE7265BB66C10A5B5CE0E7A1A2FD4B2C39FE3C7D5B7040629BB1C1160A491417CF3C169FE5D76C318B35412012C5F6A5099837469EE373B92BA99BB56215A5389C5B237B04FFEEB74A408DAD053CD99D01DDF2BC9573130C94CA6386DF3D280DCB1B20EF85C256AF82F588BA1FA62148BE INSTALL=ALL ccmsetup 12/25/2009 3:52:20 PM 2604 (0x0A2C) MSI: Action 15:52:21: INSTALL. ccmsetup 12/25/2009 3:52:21 PM 2604 (0x0A2C) MSI: Action 15:52:21: SystemFolder. ccmsetup 12/25/2009 3:52:21 PM 2604 (0x0A2C)
December 25th, 2009 9:20am
Hi Harchi,Can this be a permission issue to read the relevant setup files in the shared folder? I foudn this error on your second post "Couldn't get directory list for directory 'http://SCCM.NEW.ORG/CCM_Client/i386/00000409'. This directory may not exist. "Cheers,Susantha
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December 26th, 2009 10:16pm
I come across this error occasionally. As much as I don't like to do it, rebuilding the WMI repository almost always clears the issue when all else fails.
Nick.
December 27th, 2009 9:27pm
HI, Access to WMI is required on the client. To manually check if you can browse to the client through WMI perform the following steps: On the ConfigMgr server go to Start, Run and type wbemtest.exe Click Connect In the namespace box type \\name of Client\root\cimv2
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December 28th, 2009 4:01am
Hi,
I am able to connect to the WMI , but still am not able to install d client on sccm server as well as client machine.
I tried Client push - nothing happened
Group policy was also not effective
I manually created a share and also copied locally and ran ccmsetup.exe
But nothing turned up . Kindly help me
Thanks in advance
Siva
March 9th, 2012 1:56am
Just see ccmsetup.log on the client machine.Torsten Meringer | http://www.mssccmfaq.de
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March 9th, 2012 3:10am
Hi Torsten , here s d log frm d client
==========[ ccmsetup started in process 1288 ]==========
ccmsetup 3/9/2012 8:20:08 PM
1768 (0x06E8)
Version: 4.0.6487.2000 ccmsetup
3/9/2012 8:20:08 PM 1768 (0x06E8)
Command line parameters for ccmsetup have been specified. No registry lookup for command line parameters is required.
ccmsetup 3/9/2012 8:20:08 PM
1768 (0x06E8)
Command line: "C:\WINDOWS\system32\ccmsetup\ccmsetup.exe" /runservice /config:MobileClient.tcf
ccmsetup 3/9/2012 8:20:08 PM
1768 (0x06E8)
CCMHTTPPORT: 80 ccmsetup
3/9/2012 8:20:08 PM 1768 (0x06E8)
CCMHTTPSPORT: 443 ccmsetup
3/9/2012 8:20:08 PM 1768 (0x06E8)
CCMHTTPSSTATE: 0 ccmsetup
3/9/2012 8:20:08 PM 1768 (0x06E8)
CCMHTTPSCERTNAME: ccmsetup
3/9/2012 8:20:08 PM 1768 (0x06E8)
FSP: ccmsetup
3/9/2012 8:20:08 PM 1768 (0x06E8)
CCMFIRSTCERT: 0 ccmsetup
3/9/2012 8:20:08 PM 1768 (0x06E8)
Config file: C:\WINDOWS\system32\ccmsetup\MobileClient.tcf
ccmsetup 3/9/2012 8:20:08 PM
1768 (0x06E8)
Retry time: 10 minute(s)
ccmsetup 3/9/2012 8:20:08 PM
1768 (0x06E8)
MSI log file: ccmsetup
3/9/2012 8:20:08 PM 1768 (0x06E8)
MSI properties: INSTALL="ALL" SMSSITECODE="SRK" CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="0" CCMFIRSTCERT="0"
ccmsetup 3/9/2012 8:20:08 PM
1768 (0x06E8)
Source List: ccmsetup
3/9/2012 8:20:08 PM 1768 (0x06E8)
\\2003SEV1.TEST.COM\SMSClient
ccmsetup 3/9/2012 8:20:08 PM
1768 (0x06E8)
\\2003SEV1\SMSClient
ccmsetup 3/9/2012 8:20:08 PM
1768 (0x06E8)
MPs: ccmsetup
3/9/2012 8:20:08 PM 1768 (0x06E8)
2003SEV1.TEST.COM
ccmsetup 3/9/2012 8:20:08 PM
1768 (0x06E8)
Updated security on object C:\WINDOWS\system32\ccmsetup\.
ccmsetup 3/9/2012 8:20:08 PM
1768 (0x06E8)
A Fallback Status Point has not been specified. Message with STATEID='100' will not be sent.
ccmsetup 3/9/2012 8:20:08 PM
1768 (0x06E8)
Running as user "SYSTEM" ccmsetup
3/9/2012 8:20:08 PM 320 (0x0140)
Detected 6001 MB free disk space on system drive.
ccmsetup 3/9/2012 8:20:08 PM
320 (0x0140)
DetectWindowsEmbeddedFBWF() Detecting OS Version
ccmsetup 3/9/2012 8:20:08 PM
320 (0x0140)
Client OS Version is 5.1, Service Pack Version 3
ccmsetup 3/9/2012 8:20:08 PM
320 (0x0140)
Client OS is not a supported Windows Embedded Platform
ccmsetup 3/9/2012 8:20:08 PM
320 (0x0140)
Ccmsetup is being restarted due to an administrative action. Installation files will be reset and downloaded again.
ccmsetup 3/9/2012 8:20:08 PM
320 (0x0140)
Deleted file C:\WINDOWS\system32\ccmsetup\client.msi
ccmsetup 3/9/2012 8:20:08 PM
320 (0x0140)
Successfully ran BITS check. ccmsetup
3/9/2012 8:20:08 PM 320 (0x0140)
IsFileMicrosoftTrusted Verified file 'C:\WINDOWS\system32\ccmsetup\ccmsetup.cab' is MS signed.
ccmsetup 3/9/2012 8:20:41 PM
320 (0x0140)
Successfully extracted manifest file C:\WINDOWS\system32\ccmsetup\ccmsetup.xml from file C:\WINDOWS\system32\ccmsetup\ccmsetup.cab.
ccmsetup 3/9/2012 8:20:41 PM
320 (0x0140)
Loading manifest file: C:\WINDOWS\system32\ccmsetup\ccmsetup.xml
ccmsetup 3/9/2012 8:20:41 PM
320 (0x0140)
Successfully loaded ccmsetup manifest file.
ccmsetup 3/9/2012 8:20:41 PM
320 (0x0140)
Couldn't get directory list for directory 'http://2003SEV1.TEST.COM/CCM_Client/ClientPatch'. This directory may not exist.
ccmsetup 3/9/2012 8:20:41 PM
320 (0x0140)
Adding file 'http://2003SEV1.TEST.COM:80/CCM_Client/i386/wimgapi.msi' to BITS job, saving as 'C:\WINDOWS\system32\ccmsetup\wimgapi.msi'.
ccmsetup 3/9/2012 8:20:41 PM
320 (0x0140)
Adding file 'http://2003SEV1.TEST.COM:80/CCM_Client/i386/client.msi' to BITS job, saving as 'C:\WINDOWS\system32\ccmsetup\client.msi'.
ccmsetup 3/9/2012 8:20:41 PM
320 (0x0140)
Couldn't get directory list for directory 'http://2003SEV1.TEST.COM/CCM_Client/i386/00000409'. This directory may not exist.
ccmsetup 3/9/2012 8:20:41 PM
320 (0x0140)
Starting BITS download for client deployment files.
ccmsetup 3/9/2012 8:20:41 PM
320 (0x0140)
Download Update: 686023 out of 18635264 bytes transferred.
ccmsetup 3/9/2012 8:20:42 PM
320 (0x0140)
Successfully completed BITS download for client deployment files.
ccmsetup 3/9/2012 8:20:51 PM
320 (0x0140)
Successfully downloaded client files via BITS.
ccmsetup 3/9/2012 8:20:51 PM
320 (0x0140)
Updated security on object C:\WINDOWS\system32\ccmsetup\.
ccmsetup 3/9/2012 8:20:51 PM
320 (0x0140)
ccmsetup is shutting down ccmsetup
3/9/2012 8:21:04 PM 1768 (0x06E8)
Couldn't verify 'C:\WINDOWS\system32\ccmsetup\wimgapi.msi' authenticode signature without revocation
ccmsetup 3/9/2012 8:21:21 PM
320 (0x0140)
SSL Registry key Software\Microsoft\CCM not found, assuming Client SSL is disabled.
ccmsetup 3/9/2012 8:21:21 PM
320 (0x0140)
Certificate doesn't have EKU, meaning good for all usages.
ccmsetup 3/9/2012 8:21:21 PM
320 (0x0140)
IsMSSignedByFileHash Verified file 'C:\WINDOWS\system32\ccmsetup\wimgapi.msi' is MS signed.
ccmsetup 3/9/2012 8:21:21 PM
320 (0x0140)
Running installation package
Package: C:\WINDOWS\system32\ccmsetup\wimgapi.msi
Log: C:\WINDOWS\system32\ccmsetup\wimgapi.msi.log
Properties: REBOOT=Suppress ALLUSERS=1
ccmsetup 3/9/2012 8:21:21 PM
320 (0x0140)
Shutdown has been requested ccmsetup
3/9/2012 8:21:21 PM 320 (0x0140)
Installation will be cancelled due to shutdown. Windows Installer will return error code 1602.
ccmsetup 3/9/2012 8:21:21 PM
320 (0x0140)
Installation was cancelled (1602) ccmsetup
3/9/2012 8:21:21 PM 320 (0x0140)
A Fallback Status Point has not been specified. Message with STATEID='311' will not be sent.
ccmsetup 3/9/2012 8:21:21 PM
320 (0x0140)
March 9th, 2012 9:58am
can u post the ccmsetup.log folder from client and ccm.log from server will work on this.
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September 10th, 2012 10:53am