remote desktop can't copy
I remote desktop to one computer (OS: windows 7)using administrator account, I can copy most files from remote computer to my c drive, but *.pst I can't copy, there is no error message, it looks like nothing happened.
August 27th, 2015 9:03am

I further try, that remote computer is currently logging with account ABC, last year it is used by user account:123, I use administrator remote desktop, it asks me to force account abc to log off, then I use administrator remote desktop again, I can see *.pst for account ABC, but I can't copy to my C drive.

any one knows how to resolve?

  • Edited by peterXfra Thursday, August 27, 2015 9:07 AM
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August 27th, 2015 9:03am

Hi,

I can copy most files from remote computer to my c drive, but *.pst I can't copy, there is no error message, it looks like nothing happened.

Since there is no error message when copying .pst files from remote desktop session, please try to copy the exact same files locally to see whether any message would be displayed/logged for further troubleshooting.

You may follow this KB article below to repair personal folder file (.pst) to see whether the issue persists.

How to repair your Outlook personal folder file (.pst)

https://support.microsoft.com/en-us/kb/272227

Best Regards,

Amy

August 31st, 2015 3:35am

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