recev error message " the key is incorect " opening office 2002... i have a valid version of office 2002 with the product key #... already verfied the ms office is genuine...i already called a support person and we went through the steps...he said just restart and you will be ok.... word 2002 opens but asked for the key......

After checking the issue, it seems this is a general Office related issue. As this forum focuses on Windows SteadyState specific issues, this inquiry would best be posted to Office newsgroup: http://www.microsoft.com/office/community/en-us/flyoutoverview.mspx The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding. Sean Zhu - MSFT