reading sharepoint 2007 discussion board entries in outlook 2010 sometimes deletes or reposts them.
I get a huge fire alarm every month or two. Our users like to post and receive all the SharePoint lists from Outlook, but sometimes there will be mass reposts of old items, or deletion of mass items when they aren't even logged into SharePoint, or deletes
a mass of discussion board entries when (again) the user isn't even in SharePoint nor deleted them from Outlook. I can't recreate the issue, and it seems completely at random. Any ideas what I can do to recreate, fix, or find out what is causing this?
This is a really big issue.
Its a MOSS 2007 server with Outlook 2010, and they are connected (Actions -> Connect with Outlook).
May 20th, 2011 10:23am
Hi mcantin,
If I understand correctly, you meant mass alerts were sent to outlook sometimes.
This issue should be caused by that
The alerts were fired However the SMTP server was out of service Once the SMTP server goes online again, all alerts will be sent to the SMTP server at the same time
So, to fix the issue, please make sure the SMTP is online. You can ask your mail admin for a help. If you are using Exchange Server, please also check the mail queue in the mail server.
Thanks,
Jinchun ChenJin Chen - MSFT
Free Windows Admin Tool Kit Click here and download it now
May 26th, 2011 8:03am
Hi mcantin,
If I understand correctly, you meant mass alerts were sent to outlook sometimes.
This issue should be caused by that
The alerts were fired However the SMTP server was out of service Once the SMTP server goes online again, all alerts will be sent to the SMTP server at the same time
So, to fix the issue, please make sure the SMTP is online. You can ask your mail admin for a help. If you are using Exchange Server, please also check the mail queue in the mail server.
Thanks,
Jinchun ChenJin Chen - MSFT
May 26th, 2011 8:03am
If by your understanding of "mass alerts were sent to outlook" you suggest that knowing that it was connected to a SharePoint list/board AND was subscribed to alerts for that list, then yeah sure I can take that answer. The emails are NOT stored in Exchange,
they are stored in SharePoint where Outlook leverages them through the "Connect to Outlook" Sharepoint to Outlook sync. The sync will also delete posts from these SharePoint lists at random, but seems more like old posts that get deleted and when just I read
them.
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June 13th, 2011 5:45pm