nothing displaying under channel, subscriber & subscription in SCOM
Hi All, Suddenly nothing is displayed under channel, subscriber & subscription part in SCOM. Kindly help me. Regards, Sandy
July 20th, 2012 12:30pm

Sandy, Is notification working? When you say nothing is displayed, what do you mean? Were there subscriptions set up before and now they are not there? What is the state of your ops db? Is SQL healthy? What do you see in the ops manager RMS event log? Did you try /clearcache switch when launching the console?Regards, Blake Email: mengotto<at>hotmail.com Blog: http://discussitnow.wordpress.com/
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July 20th, 2012 1:15pm

Hi Blake, It was working fine before, recently we resetted the SDK & Config password after that nothing is dislayed under channel, subscriber & subscription part. But we edited the password under SDK & config service but nothing is there. CUrrently alerts triggering, web console and all other stuffs are working, except this.
July 20th, 2012 1:21pm

So you changed the password on these services which are running as domain accounts yes? Did someone go into SQL and update the password on those accounts in there? And or at least cycle SQL after the password changes were made? Also what are you seeing in the RMS event log in regards to warnings and errors? Regards, Blake Email: mengotto<at>hotmail.com Blog: http://discussitnow.wordpress.com/
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July 20th, 2012 1:41pm

Hi Blake, I changed the password in Database too. But there is no error or warning in Event log in RMS. Do i need to check any specific Event log. Regards, Sandy.
July 20th, 2012 2:25pm

The ops manager log on the RMS. Bounce the SCOM services on the RMS (all of them) and see what get's logged.Regards, Blake Email: mengotto<at>hotmail.com Blog: http://discussitnow.wordpress.com/
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July 20th, 2012 2:33pm

Also, can you try to create a new subscription, channel, all that stuff. See if you can make one and that it stays in there.Regards, Blake Email: mengotto<at>hotmail.com Blog: http://discussitnow.wordpress.com/
July 20th, 2012 2:35pm

i tried... still no go.
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July 20th, 2012 2:38pm

Do you have a notifications management pack? You should have an unsealed notifications management pack. Do you see that?Regards, Blake Email: mengotto<at>hotmail.com Blog: http://discussitnow.wordpress.com/
July 20th, 2012 2:47pm

yes. its there
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July 20th, 2012 3:29pm

So nothing in the Event logs on the RMS. You have the notification MP. You cannot create new notifications. Not being able to create new notifications is a big issue and something you probably need to call PSS about.Regards, Blake Email: mengotto<at>hotmail.com Blog: http://discussitnow.wordpress.com/
July 20th, 2012 8:53pm

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