hello,

we have on premise CRM in our company and we are planning to integrate it with online sharepoint (office 365)

is it possible to integrate on premise CRM with online sharepoint?

what are the disadvantages and advantages of the same ?

much appreciated if you can tell me technical difference bet on premise CRM integration with On line share point and on premise CRM integration with on premise share point .

thanks

Hi,

According to your description, my understanding is that you want to know about integration CRM with SharePoint online and the difference between integration CRM between SharePoint 2013 on-promise and online.

It is possible integrate CRM on-promise with SharePoint online.

With Microsoft Dynamics CRM, you can use the document management capabilities of Microsoft SharePoint from within Dynamics CRM. You can store and manage documents in the context of a Dynamics CRM record on a SharePoint Server, and leverage the SharePoint infrastructure to share, manage, and collaborate efficiently.

About setting up SharePoint integration with Microsoft Dynamics CRM for your reference:

https://technet.microsoft.com/en-us/library/Dn531154.aspx?f=255&MSPPError=-2147217396

There are 2 ways of integrating SharePoint with Dynamics CRM: Client-to-server integration and Server-to-server integration. The client-to server integration is supported for both online and on-premises versions of CRM and SharePoint. The server-based integration is supported for SharePoint Online, and SharePoint on-premises only if you have Microsoft Dynamics CRM Online 2015 Update 1.

More information about the two ways for your reference:

https://msdn.microsoft.com/en-us/library/gg334768.aspx?f=255&MSPPError=-2147217396

http://community.aiim.org/blogs/amila-hendahewa/2015/03/14/integrating-microsoft-dynamics-crm-with-sharepoint

Thanks,

Dean Wang