iOS Device Wipe, Management Profile not remove.

Hi

We have a SCCM/Intune setup to managed WP8.1 and iOS Devices, If I wipe a WP8.1 Device the Device is Wipe and the email profile is remove , but for iOS devices this is not working.

I can wipe the iOS device from SCCM, minutes later the Company portal iOS app said " this device is not enrolled" but the Management Profile and email profile certificate are still install on the device .

Is this Normal ? Looking at the Tech information is you wipe the device the Profiles would be remove as well .

Any ideas ?

Thanks.  

February 4th, 2015 1:08pm

For email profiles provisioned by Microsoft Intune, the email account and email are removed. See also: https://technet.microsoft.com/en-us/library/jj884158.aspx#bkmk_dev
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February 4th, 2015 2:17pm

Yes the Email profile is provisioned by SCCM/intune, but wipe company content is not removing the profiles ..
February 4th, 2015 2:32pm

Hi , This is still not working on IOS devices.. Where can I get some support ?
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February 6th, 2015 3:28am

As Peter said it should work. At this stage I would advise you to call Microsoft Intune support.

Find your local number for Intune support here


http://technet.microsoft.com/en-US/jj839713.aspx

February 6th, 2015 3:42am

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