file issues

i keep getting this error message when trying to upload a file to fix my phone. 

roblem Event Name: BEX
  Application Name: Odin3_v3.07.exe
  Application Version:
  Application Timestamp: 4fc5bb56
  Fault Module Name: Odin3_v3.07.exe
  Fault Module Version:
  Fault Module Timestamp: 4fc5bb56
  Exception Offset: 00043f8b
  Exception Code: c0000417
  Exception Data: 00000000
  OS Version: 6.0.6002.
  Locale ID: 1033
  Additional Information 1: 036b
  Additional Information 2: 901096792015c4a3ee4c33d390d3acf8
  Additional Information 3: 03bd
  Additional Information 4: ede074892f105e81e59f58d4bcdeead0

January 3rd, 2014 8:58am

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