failed to resolve ts dependencies in new building

trying to solve a problem remotely...

a customer has moved to a new building while keeping the same two distribution points without changing their names, ip addresses or domain membership as I asked him to

now they can't install a new (unknown) machine in the new building, while it does still work in the old building

the customer has added the boundaries of the new building to the existing group pointing to the existing DP

the TS bombs out with the message 'failed to resolve ts dependencies'

why does it work in the old building and not the new?

March 25th, 2015 4:19am

HI,

It truly sounds like a Boundary/boundary group issue.. Nothing else that has changed? otherwise I would doublecheck the Boundary / Boundary groups..

Regards,
Jrgen

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March 25th, 2015 4:30am

yes, that was my first question too and it seemed fine initially

but after I recieved the last IIS logfile I could see that the machine was using an IpAddress from a vlan that he did not add yet to the boundary group according to the screenshots I got.

so missing boundary added and case closed

March 25th, 2015 4:59am

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