custom banner not diplaying

I have a reference to a custom banner that I have placed inside my seattle.hmtl masterpage.  However, I can't get the linked image to show up.  In fact, other test text blocks I type in don't show up either.  It has been a while since I've customized a master page and I feel like there must be something I'm missing.

In my older sites where I have don't this successfully, I have inserted the code as shown below.  The highlighted is the reference to the image.

I did re-publish the page afer inserting this image. Can anyone tell me what I am missing?

September 14th, 2015 12:59pm

Some things that come to mind to ask:

Is the "../../" actually in the code or did you do that to redact the information for posting?

Are you sure the div is placed so in a spot where it's visible and in front?

The image and masterpage are both checked in and/or published?

Does anything render on the page at all? Can you find it if you view source, or use the browsers developer tools?

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September 14th, 2015 3:45pm

Hi Run,

Did other custom code in master page work?

Please replace the highlight code with text, and check whether text occurs in the page.

Please make sure the path of image is correct.

Did you add any customization in the site collection or in the page? If yes, please remove and have a test.

Beast Regards,

Dean Wang

September 15th, 2015 1:54am