cannot install digital signature activex control

Hi,

In my browser enabled form I click the link to sign the form and get a dialogue box telling me that a microsoft digitial signature control needs to be installed.
I click ok and say ok to the terms and conditions and nothing happens after that !

Regards.

May 19th, 2015 8:23pm

Hi,

Did you use Internet Explorer(IE) to access the InfoPath form?

If not, please use IE instead as ActiveX Control is supported in IE.

To be able to install the digital signature control, you need to have admin rights on the computer.

Best regards,

Victoria

Free Windows Admin Tool Kit Click here and download it now
May 21st, 2015 3:22am

Hi,



Yes I'm using IE to access Infopath Form. I also use an administrator account to install the ActiveX control.

When I check if the Digital signature is presente in complementary module, it's there (see the image). But I'm always asked to install the digital signature module, when I try to signe the form!



Regards.

May 21st, 2015 7:20am

Hi,

Two controls are needed for the digital signature: 'DigitalSignatures Resources Control Class' and 'DigitalSignatures Control Class'.

From your image, it seems that only 'DigitalSignatures Resources Control Class' has been installed.

Please install 'DigitalSignatures Control Class' and then check if the issue still occurs.

Best regards,

Victoria

Free Windows Admin Tool Kit Click here and download it now
May 21st, 2015 10:19pm

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