Windows update clent is not working, non of them helped - KB3050265 KB3065987 KB3075851

Hello Gents, I tried to install KB3075851 on windows 7 x64 with a promise to fix issue with windows update client. So after patch has been installed, client started to work, until next reboot. So error message is back even patch which has been released in August 2015 doesn't seem to be working at all. Sadly this patch replaces previous versions so there is nothing to fix windows update client. Very disappointing.  

error in the log:

WARNING: ISusInternal::GetUpdateMetadata3 failed, hr=8007000E

previous releases:

Update for Windows 7 for x64-based Systems
(KB3050265)

Update for Windows 7 for x64-based Systems
(KB3065987)

is there any workaround until Microsoft releases newer version of it? Thanks!


August 18th, 2015 12:13pm

Hi There.  I also have exactly the same issue.  Tried all three WSU patches, but still get 8007000E on ~10-15% of devices on both 32 and 64bit.  On some of these, they do occasionally work, but always left with 10-15% that are effected.  To help, I put together a query that shows how many devices are reporting into SCCM saying that they have no patches installed.  This seems to be a good way to trap this problem

select distinct RS.Netbios_Name0,WS.LastHWScan,OS.LastBootUpTime0 as LastBootUpTime, v_GS_PROCESSOR.addresswidth0 as OSBitType
from v_R_system RS with (nolock)
	left join v_GS_WORKSTATION_STATUS WS with (nolock) ON WS.ResourceID = RS.ResourceID
	LEFT JOIN v_GS_OPERATING_SYSTEM OS with (nolock) ON OS.ResourceID = RS.ResourceId
	LEFT JOIN v_GS_PROCESSOR with (nolock) ON v_GS_PROCESSOR.ResourceID = RS.ResourceId
where WS.LastHWScan > getdate() -30
and RS.resourceid not in (select css.resourceid
from v_UpdateComplianceStatus css with (nolock)
	join v_UpdateInfo ui with (nolock) on ui.CI_ID=css.CI_ID 
	join v_CICategories_All catall with (nolock) on catall.CI_ID=ui.CI_ID  
	join v_CategoryInfo catinfo with (nolock) 
		on catall.CategoryInstance_UniqueID = catinfo.CategoryInstance_UniqueID and catinfo.CategoryTypeName='Company'  
	left join v_CITargetedMachines ctm with (nolock) 
		on ctm.CI_ID=css.CI_ID and ctm.ResourceID = css.ResourceID 
	left join ( select atc.CI_ID, Deadline=min(a.EnforcementDeadline) 
				from v_CIAssignment a with (nolock)
         	    join v_CIAssignmentToCI atc with (nolock) on atc.AssignmentID=a.AssignmentID 
                group by atc.CI_ID) cdl   on cdl.CI_ID=css.CI_ID 
	left join v_GS_WORKSTATION_STATUS with (nolock) 
		ON v_GS_WORKSTATION_STATUS.ResourceID = css.ResourceID
where v_GS_WORKSTATION_STATUS.LastHWScan > getdate() -30
and ctm.ResourceID is not null
and css.Status=3 --Installed
)
order by WS.LastHWScan DESC

Free Windows Admin Tool Kit Click here and download it now
September 2nd, 2015 7:33am

I'm just curious, do you have a lot of deployments and have you ever performed any clean up of expired and superseded patches?

We have the issue and it appears to be affecting 2700~, thanks for the query.  

We have deployment packages with updates dating back from 2006~.  

I haven't deployed this update from July which seems to work but if you don't clean up that it may still return. 

Have you tried creating a new collection and new deployment adding some affected machines and target it to see if gets the error then?

September 2nd, 2015 10:31am

It looks like there is another WUA patch out for September (https://support.microsoft.com/en-us/kb/3083324) although the download links do not work yet.  When they do, I will try this.
Free Windows Admin Tool Kit Click here and download it now
September 7th, 2015 4:39am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics